Suburban Propane · 2 days ago
Customer Relations Specialist
Bell Buckle, TN
Full-time
Onsite
Mid Level
3+ years expSuburban Propane is a nationwide distributor of propane and related products and services. They are seeking a Customer Relations Specialist to support excellent customer service, retention, and acquisition by handling inbound and outbound sales and service calls.
EnergyFuelRenewable Energy
Responsibilities
Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times
Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service
Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
Present a professional, confident and enthusiastic image to develop trusting relationships with all customers
Effectively manage customer account data which includes setting up new accounts and maintaining related data
Qualification
Required
Minimum of 3 years of experience in a customer service role
Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
Ability to multi-task and prioritize assignments in a team environment
Preferred
Minimum of a High School diploma or GED preferred
Benefits
Medical, dental, and vision (eligibility after just 30 days of employment)
Paid time off that increases with tenure
A 401(k) with company match and immediate vesting
A new employee training program and many opportunities for continued learning and career development
Disability and life insurance
Employee recognition program
Generous tuition assistance program
Propane discounts
Company
Suburban Propane
Suburban Propane is a Natural gas distribution company.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$858.1M2025-12-08Post Ipo Debt· $350M
2025-08-07Post Ipo Equity· $8.1M
2024-03-18Post Ipo Debt· $500M
Leadership Team
M
Mark Anton
Founder and President
Recent News
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