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Marriott International · 1 day ago

flex Senior Manager, Single Pane of Glass Acceptance Testing

7750 Wisconsin Ave, Bethesda, MD, 20814, US

Full-time

Hybrid

Senior Level

$48.26/hr - $57.93/hr

5+ years exp

Marriott International is the world’s largest hotel company, and they are seeking a Senior Manager for Single Pane of Glass Acceptance Testing. This role involves providing operational input and subject matter expertise to support business requirement testing for PMS products, focusing on acceptance testing, defect management, and collaboration with stakeholders.

LeisureTourismTravel

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Develop and refine acceptance test scenarios and scripts based on design documentation, ensuring expected results are clearly defined

Execute comprehensive testing, including business flow validation, to confirm system functionality and identify gaps or defects for remediation

Document test outcomes, provide pass/fail results, and retest vendor-provided solutions to ensure effective resolution of issues

Manage Jira bugs and Zephyr test executions, updating stories, test cases, and defect statuses while supporting defect triage calls

Validate business processes and training from an end-user perspective, ensuring effectiveness and applicability for new and existing workflows

Collaborate with stakeholders and subject matter experts to elicit, prioritize, and document user stories, acceptance criteria, and functional requirements in an agile environment

Analyze current and future state business processes, identify improvement opportunities, and ensure alignment with stakeholder expectations

Communicate risks or issues impacting schedule, budget, or product quality to the test lead, and provide ongoing support to clarify requirements and resolve functional design concerns

Qualification

PMS expertiseAcceptance TestingDefect ManagementJira ManagementHospitality leadershipAnalytical skillsCollaborationCommunication

Required

4-year Bachelor's degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related field; OR a combination of education and experience from which comparable knowledge can be gained

5+ years of hotel systems experience or other relevant experiences using LightSpeed PMS, FOSSE, FSPMS, and/or Opera

Experience working with international teams and supporting global systems and operational processes

Preferred

Hospitality leadership experience

Experience with other Marriott Property Management Systems, including FOSSE, LightSpeed, FSPMS, and Opera V5.6

Benefits

401(k) plan

Stock purchase plan

Discounts at Marriott properties

Commuter benefits

Employee assistance plan

Childcare discounts

Coverage for medical

Dental

Vision

Health care flexible spending account

Dependent care flexible spending account

Life insurance

Disability insurance

Accident insurance

Adoption expense reimbursements

Paid parental leave

Paid sick leave

0.0384 PTO balance for every hour worked

Minimum of 9 holidays annually

Company

Marriott International

Glassdoor4.0

Marriott International, Inc.

Founded in 1927

Bethesda, Maryland, USA

10001+ employees

http://travel-brilliantly.marriott.com

H1B Sponsorship

Marriott International has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (101)

2024 (84)

2023 (97)

2022 (77)

2021 (37)

2020 (58)