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Milwaukee Tool · 19 hours ago

Training Operations Specialist I

Brookfield, WI

Full-time

Onsite

New Grad, Entry Level

Milwaukee Tool is a leading brand in the construction industry that emphasizes the importance of its people and culture. The Training Operations Specialist I role focuses on supporting key training operations, including leadership development and onboarding, while ensuring effective communication and coordination of training events.

Consumer GoodsElectronicsIndustrialManufacturingSoftware

Growth Opportunities

Responsibilities

Execute day-to-day tasks for the training and development function including scheduling, resourcing and support management. Design, produce and deploy key department communication

Plan and manage in-person and virtual training events, including preparation of printed materials, technology setup (audio/visual), catering, and classroom arrangements

Assist in the execution of new hire onboarding by preparing materials, setting up classrooms, providing day-of support, and administering and tracking new hire content in the Learning Management System

Manage scheduling, inventory, and maintenance of training rooms, including managing a classroom schedule of 50+ courses annually

Coordinate with IT, Facilities, and Business Partners to address technology/facility needs

Provide technical support within the LMS including creating courses and events, pulling reports and rosters and tracking attendance, as needed

Execute Training Champion program, assisting employees across Milwaukee Tool to execute, track, and evaluate training

Ensure proper communication of new courses and events to stakeholders via email and other channels. Maintain and update SOPs to reflect current practices

Address Training and Development inbox requests by providing prompt and professional responses, ensuring efficient resolution of inquiries, and escalating or directing specific requests to the appropriate team members as needed

Qualification

Learning Management SystemMicrosoft Office SuiteEvent PlanningCustomer ServiceInterpersonal SkillsProblem-SolvingCommunication SkillsAttention to DetailConflict Resolution

Required

A bachelor's degree in Human Resources, Organizational Development, or a related field (or equivalent professional experience in place of a degree). No professional experience necessary to excel in this role

Exceptional interpersonal, customer service, problem-solving, verbal, and written communication, attention to detail and conflict-resolution skills

Skilled in Microsoft Office Suite –Microsoft Teams, Excel, Word, and PowerPoint