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Hilton · 1 day ago

Complex Sales Manager - Hilton Orlando Lake Buena Vista & Buena Vista Palace

Orlando, FL

Full-time

Onsite

Mid Level

Hilton is a leading global hospitality company that is seeking a Complex Sales Manager for their Orlando properties. The role involves generating new leads for group opportunities, developing customer relationships, and maximizing revenue for the hotel through strategic sales efforts.

HospitalityLeisureResorts

Responsibilities

Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals

Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams

Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals

Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent

Prospecting - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy

Negotiations - Understand the customer and the business leaders expectations. Adapt to a changing market

Qualification

Hotel sales experienceCustomer relationship managementLead generationMarket analysisNegotiation skillsNetworking skillsCommunication skillsTeamworkAdaptability

Required

Previous full-service hotel sales experience

Strong sales, communication, and networking skills

Ability to demonstrate a deep understanding of customer needs

Disciplined approach to qualify, negotiate and secure new revenue for the hotel

Apply strong sales skills to create customer value

Demonstrate a mastery of the prospecting process

Understand the customer and the business leaders expectations

Adapt to a changing market

Benefits

Access to pay when you need it through DailyPay

Medical Insurance Coverage – for you and your family

Mental health resources including Employee Assistance Program

Best-in-Class Paid Time Off (PTO)

Go Hilton travel program: 100 nights of discounted travel

Parental leave to support new parents

Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications

401K plan and company match to help save for your retirement

Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.