GlobalWafers America ยท 20 hours ago
Full-Time Software Developer & Customer Support Engineer
Sherman, TX
Full-time
Onsite
Entry, Mid Level
1+ years expGlobalWafers America is a global leader in semiconductor technology, providing innovative solutions to chip manufacturers. They are seeking a highly motivated Engineer to support software development and customer support, involving C# development and end-user assistance.
Semiconductors
No H1B
U.S. Citizen Only
Responsibilities
Develop, maintain, and enhance software applications using C# and related technologies
Diagnose, troubleshoot, and resolve software issues reported by users
Provide customer support through help-desk channels (email, phone, ticketing system)
Conduct user training, product demonstrations, and presentations
Collaborate with cross-functional teams to gather requirements and deliver solutions
Document issues, resolutions, and processes clearly
Participate in product improvement discussions based on feedback
Additional duties as assigned
Qualification
Required
1 to 5 years of professional experience in C# development
Solid understanding of software development principles
Excellent verbal and written communication skills
Strong presentation abilities and user training experience
Ability to manage multiple tasks in a fast-paced environment
Must be willing to relocate locally for onsite work
Willing to travel as business requires
Preferred
Experience with help-desk or ticketing systems
Knowledge of SQL, .NET, or Microsoft development tools
Previous customer or technical support experience
Familiarity with enterprise IT service workflows
Web development experience using .NET Core
Company
GlobalWafers America
GlobalWafers America is at the forefront of silicon wafer manufacturing, setting new standards in the industry with our state-of-the-art facility in Sherman, Texas.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase