Arizona Public Service - APS · 1 day ago
Technical Support Specialist - System Protection
Phoenix, AZ
Full-time
Onsite
Entry Level
2+ years expArizona Public Service (APS) is a utility company that provides critical support for NERC PRC and CIP compliance programs. The Engineering Technician – System Protection role focuses on data management, compliance documentation, and supporting engineering tasks to enhance operational efficiency.
Electrical DistributionEnergySustainability
Hiring Manager
Curtis Thompson
Responsibilities
Compliance Data Management
Perform high-accuracy data entry and workflow staging in SigmaFlow and Industrial Defender for CIP compliance processes
Ensure audit-ready documentation by maintaining accurate, complete, and traceable evidence
Track regulatory deadlines, documentation gaps, and change management requirements
Maintain and validate protection device metadata across PowerBase, SigmaFlow, and internal databases
Generate recurring reports, including monthly relay comparison and quarterly protection operations summaries
Attend stakeholder meetings, capture scope details, and provide project documentation support
Prepare short-circuit modeling data for CAPE/APA to include line constant, Local Zones of Protection (LZOPs), and respond to distribution line data requests
Assist with coordination and documentation across multiple transmission projects
Qualification
Required
High school diploma/GED, at least 60 semester hours in engineering or related discipline (electrical, mechanical, physics, math, computer science, drafting, etc.) or two years of experience managing technical data, documentation, or analytics using databases or spreadsheet tools. Experience in IT analytics or database management
Two years of experience using Microsoft Office tools, including Excel, Power BI, Word, Outlook, and CoPilot, with strong ability to organize, analyze, and report on technical data
Knowledge of applicable basic engineering principles and practices, mathematics and computer applications
Ability to interpret engineering documents (e.g., drawings, device lists, event reports) without performing engineering judgment
Demonstrates excellent verbal and written communication skills across diverse teams and stakeholders
Preferred
Experience with utility compliance or technical data systems such as SigmaFlow, Industrial Defender, PowerBase, CAPE, or similar tools
Familiarity with NERC PRC and CIP standards, protection system terminology, or transmission system components
Strong organizational and multitasking skills suited for compliance-driven environments
Company
Arizona Public Service - APS
APS is Arizona’s largest and longest serving electric utility, providing power for nearly 1.2 million customers in 11 of the state’s 15 counties.
5001-10000 employees
H1B Sponsorship
Arizona Public Service - APS has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (1)
2023 (3)
2022 (3)
2021 (1)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$1.95BKey Investors
US Department of Energy
2025-01-08Debt Financing· $1.81B
2024-10-18Grant· $70M
2009-09-16Grant· $70.5M
Leadership Team
Juli West
Vice President Supply Chain, CPO
Monica Whiting
VP, Customer Experience and Chief Customer Officer
Recent News
Enlight Renewable Energy Ltd.
2025-11-10
Energy-Storage.News
2025-11-08
2025-11-03
Company data provided by crunchbase