Kelly · 1 day ago
Deskside Support Technician
Dallas, TX
Contract
Onsite
New Grad, Entry LevelKelly is seeking a Deskside Support Technician to provide technical support for end-user PC and Mac workstations in Dallas, TX. The role involves deploying new devices, supporting software and hardware upgrades, and performing installations and changes while adhering to established service level agreements.
OutsourcingProfessional Services
Hiring Manager
Sandy Cabadas
Responsibilities
Technical Support for End User PC’s\Mac’s workstations, hardware, software, peripherals and printers
Deploy new PC's\Mac’s for End Users, (Lifecycle Management) including hardware, software, and OS imaging
Support software and hardware refresh/upgrade/configuration efforts – Windows 10, Microsoft Office, Proprietary applications, etc
Plan, prioritize, organize and complete work to meet established SLA’s adherence, KPI’s and End User Compute objectives
Perform Installs, Moves, Add and Changes (IMACs) of hardware and software
Qualification
Required
Customer Service skills as they will be speaking to internal associates, Leaders, C-suites, etc
O365 practical experience
Asset management practical experience
BitLocker or encryption software experience
HDA Service Desk Software experience or similar Service Desk ITIL compliant software
Microsoft Teams Support and Operational experience
Team Player, Positive and with can do attitude
Ability to work in a fast-paced environment with daily reprioritization
Good written and communication skills to all levels of Management and end users
Outstanding Customer Service Skills
Dell Support Experience
Preferred
Bilingual preferred but not required
Company
Kelly
We’ve been helping organizations find the people they need longer than any other company in the world.
Founded in 1946
10001+ employees
H1B Sponsorship
Kelly has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (85)
2024 (76)
2023 (59)
2022 (74)
2021 (81)
2020 (65)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Chris Layden
Chief Executive Officer
N
Nicholas Zuhlke
Vice President, Controller, and Chief Accounting Officer
Recent News
Kelly Services, Inc.
2025-11-08
2025-11-08
Company data provided by crunchbase