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Harvey Nash · 2 days ago

Technical Trainer (Engineering Systems)

Chillicothe, IL

Contract

Onsite

Senior Level

$41/hr - $43/hr

5+ years exp

Harvey Nash is seeking a Technical Trainer (Engineering Systems) to support the engineering processes and tools used across the company. The role involves training interns and ERDs, creating and organizing training materials, and collaborating with Product Managers to ensure comprehensive documentation of processes and features.

Professional ServicesRecruitingSearch EngineService Industry

Hiring Manager

Mohammed Habeeb Hasan

Responsibilities

Responsible for training Catalogue maintenance and organization

Duties include training interns and ERDs every year, creating, organizing, and deploying training in current location (Enable Now), building out new training in Workday, and creating a more comprehensive set of engineering training material specifically for new and onboarded engineers

New training identified. Training format decided. (virtual, in person, one pager, course, quick start, reference doc,etc)

Provide requirements to training resource team

Manage the creation of training material

Review, publish, advertise newly created training

Work with all of the 7 Product Managers within the ePLM division, Data Exchange and Reporting, Change and Document Management, CAD, Bill of Materials, Tc Security, Tc Foundation, Visualization to ensure the new process, feature, or function is adequately documented in training material

Provide updates in week stand-ups

Provide updated in monthly all employee meetings

Qualification

Training creation softwareSoftware lifecycleComputer hardwarePublic speakingCustomer serviceVerbal communicationWritten communicationProblem solvingInterpersonal skillsMentoring skillsTime management

Required

Verbal and written communication skills, problem solving skills, customer service and interpersonal skills

Ability to work independently and manage one's time

Basic mentoring skills necessary to provide support and constructive performance feedback

Knowledge of the full software development lifecycle: from business/systems analysis, through requirements gathering and functional specification authoring, to development, testing and delivery

Ability to troubleshoot issues and make system changes as needed to resolve issue

Knowledge of circuit boards, processors, electronic equipment and computer hardware and software

Knowledge of computer development software across multiple platforms

Bachelor's degree in computer science, software engineering or relevant field required

5-7 years experience required

Years of experience: 5—10 years of engineering experience at (preferably at Client)

Degree requirement: bachelor/associates with 7+ years experience

Do you accept internships as job experience: Yes

Are there past or additional job titles or roles that would provide comparable background to this role: training/trainer

Written Communication and organization with respect to training/informational documents

Taking initiative

Ability to speak and work with large groups of people