Associate Customer Service Representative - 5034082 jobs in United States
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State of Missouri ยท 1 day ago

Associate Customer Service Representative - 5034082

The State of Missouri is seeking an Associate Customer Service Representative to support the Department of Revenue's vision of fostering confidence and trust through effective technology and resource management. The role involves handling various tax returns and customer inquiries, with opportunities for advancement for those demonstrating leadership qualities.

AgricultureGovernmentInformation Technology

Responsibilities

Working with individual income tax returns, corporate income tax returns, & property tax credit claims
Analyzing & adjusting returns, notifying individual income tax non-filers & under-reporters
Sorting & distributing correspondence
Responding to customer inquiries through telephone calls, e-mails, & written correspondence
Processing returned refunds

Qualification

Customer ServiceAnalytical ThinkingAttention to DetailReliableComputer LiterateProblem SolvingSelf-Motivated

Required

High School diploma or high school equivalency certificate
Background in customer service
Proven attention to detail

Benefits

Defined pension plan
Generous amounts of leave and holiday time
Eligibility for health insurance coverage

Company

State of Missouri

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The State of Missouri is a group of outstanding people that accomplish extraordinary things for our folks every day.

Funding

Current Stage
Late Stage

Leadership Team

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Kevin Mccarthy
Chief Technology Officer
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Jennifer Tidball
Chief Operating Officer at Missouri Department of Social Services
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