Apply on Employer Site

Westlake Ace Hardware · 1 day ago

Department Specialist (Full Time)

San Leandro, CA

Full-time

Onsite

New Grad, Entry Level

$18.25/hr - $18.25/hr

Westlake ACE Hardware is committed to being the best hardware store by prioritizing customer service and building a diverse workforce. The Department Specialist will maintain inventory levels, assist customers, and ensure store cleanliness while embodying the company's core values.

E-CommerceHardware

Responsibilities

Maintain a proper in-stock level of merchandise

Strive for product knowledge in all areas of the store to enhance customer service

Assist in maintaining clean and orderly merchandise presentation and overall store cleanliness

Project a positive representation of Westlake Ace Hardware

Proactively assist customers in solving problems

Greet customers entering and throughout the store

Thank customers when finished and when they are leaving the store

Project a friendly, outgoing demeanor; work well with customers as well as associates

Ensure all pages and calls are answered promptly, courteously and effectively

Forward any customer complaint that cannot be handled to a member of management

Possess good product knowledge and knowledge of store layout and location of products

Responsible for cycle counting and maintaining desirable inventory level in assigned department(s)

Work with management staff to ensure preventative maintenance and repairs are completed in order to maximize and protect all physical assets (i.e. building, fixtures and equipment)

Ensure accurate receiving, checking in and stocking of merchandise in assigned department(s)

Responsible for maintenance of back stock levels in assigned department(s)

Assist with daily maintenance, orderliness and cleanliness of work area

Assist with overall maintenance of the store

Ensure that weekly price changes are done in assigned department(s)

Assist with providing a clean and orderly work area

Ensure signage is current in assigned department(s)

Participate in store meetings

Communicate any merchandising, cost control or sales ideas to General Manager

Be professional in appearance and actions

Perform all other duties as assigned

Qualification

Customer ServiceProduct KnowledgeInventory ManagementRespectExcellencePassionServiceSmall Engine RepairWindowScreen RepairTeamworkIntegrity

Required

High School or GED equivalent

Department experience in paint, housewares, plumbing/electric, garden/nursery, hardware/tools, receiving, seasonal will be strongly considered

Possess good product knowledge and knowledge of store layout and location of products

Responsible for cycle counting and maintaining desirable inventory level in assigned department(s)

Work with management staff to ensure preventative maintenance and repairs are completed in order to maximize and protect all physical assets (i.e. building, fixtures and equipment)

Ensure accurate receiving, checking in and stocking of merchandise in assigned department(s)

Responsible for maintenance of back stock levels in assigned department(s)

Assist with daily maintenance, orderliness and cleanliness of work area

Assist with overall maintenance of the store

Ensure that weekly price changes are done in assigned department(s)

Assist with providing a clean and orderly work area

Ensure signage is current in assigned department(s)

Participate in store meetings

Communicate any merchandising, cost control or sales ideas to General Manager

Be professional in appearance and actions

Deliver results through the execution of our Core Values: TEAMWORK, INTEGRITY, RESPECT, EXCELLENCE, PASSION, SERVICE

Standing, walking, lifting (up to 25lbs) and climbing

Preferred

Window and screen repair and small engine repair

Benefits

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Paid time off

Vision insurance

Company

Westlake Ace Hardware

About Westlake Ace Hardware: Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States.

Founded in 1905