Orca Security · 23 hours ago
Customer Success Engineer
Austin, Texas Metropolitan Area
Full-time
Onsite
Senior Level
5+ years expOrca Security is a global cloud security innovation leader, seeking a Customer Success Engineer for Strategic Accounts. In this role, you will serve as a technical advisor for complex customers, driving adoption and ensuring they achieve measurable outcomes with the Orca Platform.
Cloud ComputingCloud SecurityComplianceCyber SecurityInformation TechnologySaaSSecurity
Responsibilities
Serve as the trusted technical advisor for Orca’s most strategic customers
Lead customer visits, executive briefings, and technical workshops to accelerate adoption and strengthen relationships
Drive deployment, expansion, and operational excellence through architecture reviews and best practice guidance
Collaborate with customer stakeholders to align cloud security goals, compliance initiatives, and risk reduction strategies
Partner with Customer Success Managers to design and execute tailored success plans tied to business outcomes
Identify and remove technical blockers while advocating for customer needs across Product, Support, and Engineering
Present platform value and innovation in executive-level business reviews
Collaborate with Sales on renewals, expansions, and long-term strategic growth
Provide insights and feedback to influence Orca’s product roadmap and customer experience
Qualification
Required
5+ years in customer-facing technical roles (CSE, TAM, Solutions Architect, or DevOps/Security Engineer)
Proven experience with enterprise cloud environments (AWS, Azure, GCP)
Hands-on knowledge of Kubernetes, containers, and CI/CD pipelines
Strong understanding of cloud security architecture and the CNAPP ecosystem
Proficiency in scripting, automation, and API integrations
Exceptional communication and consulting skills—able to engage both technical teams and C-level executives
A passion for helping customers operationalize security at scale and deliver measurable value
Preferred
Experience with IaC (Terraform)
Kubernetes certifications (CKA/CKAD/CKS)
Company
Orca Security
Orca Security provides instant-on, workload-level security for AWS, Microsoft Azure, and Google Cloud Platform. It is a sub-organization of Orca Security.
201-500 employees
H1B Sponsorship
Orca Security has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
Funding
Current Stage
Growth StageTotal Funding
$632MKey Investors
Temasek HoldingsICONIQ CapitalNotable Capital
2021-10-05Series C· $340M
2021-03-23Series C· $210M
2020-12-08Series B· $55M
Leadership Team
Gil Geron
CEO & Co-Founder
Avi Shua
Chief Innovation Officer & Co-Founder
Recent News
2025-12-02
Company data provided by crunchbase