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American Health Partners · 18 hours ago

Benefits Coordinator

Nashville, TN

Full-time

Onsite

Entry Level

1+ years exp

American Health Partners is seeking a Benefits Coordinator to provide administrative support for benefit processes and programs. The role involves maintaining benefit systems, coordinating with vendors, and assisting employees with inquiries regarding benefits plans and eligibility criteria.

Elder CareHealth CareHome Health CareNursing and Residential Care

Responsibilities

Provide proactive day-to-day administrative support for benefit processes, programs and plans

Maintain benefits system and vendor benefit portals including employee enrollment activity, enrollment/coverage issue escalation and resolution

Process changes to employee benefits due to life events such as marriage, birth/adoption, or change in employment status

Coordinate with benefit providers and vendors to resolve employee inquiries, address coverage issues, and ensure timely processing of claims

Serve a point of contact for employee inquiries regarding benefits plans, coverage options, and eligibility criteria

Assist in the development of benefit communication materials, including benefit guides, summaries, and announcements, to educate employees on available benefits and program updates

Maintain accurate and up-to-date records in HRIS/benefits administration systems, ensuring data integrity and confidentiality

Assist with annual compliance testing, audits, and documentation related to benefits plans

Manage COBRA to ensure timely processing of materials

Coordinate informational sessions

Respond to inquiries for information; provides forms, instructions and other benefits related materials to employees

Compile and maintain benefits records and documentation

Monitor benefit trends in the business environment; stay abreast of applicable benefits legislation

Assists determine the impact of new polices or provisions

Work with team to complete benefits reporting requirements

Download benefits reports from HIRIS (UKG) for vendor census reporting

Participate in regularly scheduled benefits data audits in UKG

Work designated schedule

Other duties as assigned

Qualification

Health & welfare benefitsHuman resources experienceLawsRegulationsCOBRA familiarityHRIS/benefits administrationSelf-directionWritten communicationOral communicationOrganization skillsTime management

Required

Basic knowledge of and ability to follow standard office procedures

Good written and oral communication skills

Ability to work independently

Possess self-direction skills to be able to proactively organize work, set priorities, anticipate setbacks and follow through on position responsibilities

Organization and time management skills

Successful completion of required training

Handle multiple priorities effectively

Abide by attendance guidelines

Ensure HIPAA compliance

Follow all Company policies and procedures

High school diploma or equivalent required

1 year of health & welfare benefits or general human resources experience

Knowledge of laws, regulations and guidelines governing Human Resources administration

Familiarity with COBRA