Ultimate Staffing ยท 19 hours ago
Patient Experience Coordinator-Charleston, WV $18-$21/hr
Ultimate Staffing is seeking a Patient Experience Coordinator who thrives in a fast-paced healthcare environment and is passionate about delivering exceptional service. This role ensures a smooth and positive experience for patients by managing front office operations, scheduling, and administrative support.
Responsibilities
Welcome patients and provide assistance with inquiries and check-in
Verify and update patient information and insurance details
Process payments including copays, deductibles, and co-insurance
Schedule appointments and coordinate care plans
Maintain accurate electronic health records
Collaborate with internal teams to support efficient workflows
Qualification
Required
High school diploma or equivalent
Customer service or administrative experience (medical office experience preferred)
Strong communication and interpersonal skills
Proficient with computers and office equipment; ability to type 30 WPM accurately
Preferred
Knowledge of medical terminology and insurance processes
Familiarity with scheduling systems and patient intake procedures