Enterprise Solutions · 3 days ago
Information Technology Support Specialist
Nashville, TN
Full-time
Onsite
Entry, Mid Level
2+ years expEnterprise Solutions is committed to fostering a respectful and innovative work environment. The Information Technology Support Specialist will ensure smooth operations by providing technical support, maintaining IT inventory, and focusing on cybersecurity measures to protect the company's systems.
Construction
Hiring Manager
Whitney Wells
Responsibilities
Deploy and maintain workstations, applications, and devices to keep our teams performing at their best
Provide thoughtful, timely technical support (in person and remotely) with professionalism and empathy
Maintain and manage IT inventory, ensuring all equipment and software are up to date
Collaborate with vendors and internal partners to resolve system issues and improve reliability
Document solutions and contribute to continuous improvement in IT processes
Participate in special IT and cross-functional projects that modernize how we work
Monitor and respond to cybersecurity alerts, phishing attempts, and suspicious activity
Ensure endpoint protection and patching are consistent, effective, and compliant
Support user access controls, including MFA and password policies
Assist in vulnerability scanning, remediation, and compliance initiatives (HIPAA, SOC2)
Promote cybersecurity awareness through training and best-practice guidance
Document and escalate security incidents in partnership with IT leadership
Qualification
Required
Strong troubleshooting and analytical skills, with a proactive mindset
Familiarity with Active Directory, Windows environments, and Microsoft Office Suite
Excellent written and verbal communication skills—professional, clear, and approachable
A commitment to confidentiality, integrity, and follow-through
Working understanding of cybersecurity principles (risk mitigation, threat vectors, incident response)
Experience with endpoint protection tools, IAM/MFA, and vulnerability management
Preferred
2–3 years of IT support experience preferred
Awareness of frameworks such as HIPAA or SOC2 preferred
Benefits
Access professional development, certifications, and mentorship opportunities.
Company
Enterprise Solutions
A single-source provider that designs and constructs electrical systems for health care companies, higher education institutions, commercial developments, and companies of all shapes and sizes.
501-1000 employees
H1B Sponsorship
Enterprise Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (4)
2023 (1)
2022 (2)
2021 (3)
2020 (9)
Funding
Current Stage
Late StageLeadership Team
Lera Pendergrass
Chief Financial Officer and Controller
Reed Collins
Chief Operating Officer
Company data provided by crunchbase