Rufus Labs · 2 days ago
Director of Warehouse Operations
Rufus Labs is on a mission to transform warehouse and supply chain operations through advanced wearable technology and AI-powered software. They are seeking a Director of Warehouse Operations to lead internal device logistics, inventory management, and fulfillment functions, ensuring seamless execution and continuous improvement initiatives.
Responsibilities
Own all warehouse operations—including inventory, inbound/outbound shipments, device QC, kitting, and customer order fulfillment
Lead a small team and collaborate cross-functionally with Ops, Sales, and Customer Success
Manage logistics for large-scale hardware deployments across enterprise accounts
Partner with Rufus leadership to forecast, plan, and maintain healthy stock levels across product SKUs
Evaluate and optimize workflows, tools, and vendor relationships to drive efficiency
Establish, document, and refine SOPs for all warehouse and fulfillment processes
Work with Support and Customer Success to ensure timely device replacements and repairs via RufusCare
Ensure quality control of all outbound hardware, with attention to packaging and customer experience
Implement and monitor warehouse KPIs—efficiency, accuracy, throughput, etc
Own warehouse safety, compliance, and workspace organization
Qualification
Required
5+ years of experience in warehouse or logistics operations (including leadership experience)
Deep understanding of warehouse workflows, inventory management systems, and fulfillment processes
Comfortable working with hardware SKUs and coordinating high-volume, multi-location shipments
Excellent problem-solving skills and an ability to lead through ambiguity
Detail-oriented, organized, and capable of managing multiple priorities simultaneously
Collaborative, communicative, and comfortable working across technical and non-technical teams
Proficiency in Excel/Google Sheets; experience with WMS, ERP, or logistics tools a plus
Preferred
Bonus: Experience deploying technology or working in supply chain / warehousing environments
Bachelor's degree in Supply Chain Management, Operations, Business, or related field preferred
Benefits
Ownership of a critical function inside a fast-growing, mission-driven tech company
The opportunity to scale a modern hardware logistics operation from the ground up
Direct collaboration with executive leadership and visibility across the org
A chance to build the future of connected operators and frontline tech
An entrepreneurial environment with zero bureaucracy and full of hustle
Company
Rufus Labs
Rufus Labs provides wearable scanners and software that enhance warehouse productivity with hands-free scanning and real-time insights.
Funding
Current Stage
Early StageTotal Funding
unknown2016-07-06Seed
Recent News
Business Insider
2023-10-03
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