Steer Health · 1 day ago
Technical Program Manager
United States
Full-time
Remote
Senior Level, Lead/Staff
$140K/yr - $150K/yr
10+ years expSteer Health is an AI-powered growth and automation platform transforming healthcare management. They are seeking a Technical Program Manager who will ensure successful implementations and act as a key operational partner across teams, focusing on client satisfaction and project delivery.
Artificial Intelligence (AI)Health CareSoftware
Responsibilities
Own end-to-end implementation success from contract to stable production
Personally accountable for timelines, quality, and client satisfaction
Drive aggressive go-live schedules while managing risk and dependencies
Anticipate problems before they impact customers and escalate early
Work directly with the CEO on critical client programs and escalations
Translate executive priorities into operational execution across teams
Provide clear, data-driven updates on risks, delivery status, and outcomes
Act as the single point of accountability across Engineering, Product, Integrations, Customer Success, and Sales
Break silos and drive alignment when priorities conflict
Ensure product gaps, integration blockers, and resourcing issues are surfaced and resolved quickly
Lead implementations involving EHR systems (Epic, Cerner, Athena, Meditech, Allscripts, etc.)
Validate workflow automation designs across scheduling, intake, referrals, and care coordination
Ensure data accuracy, reliability, and compliance in all integrations
Build and enforce implementation playbooks, checklists, acceptance criteria, and go-live readiness standards
Track every dependency, configuration, and integration milestone
Obsess over details that impact patient experience and provider workflows
Work inside sprint cycles and release calendars with engineering
Drive backlog prioritization tied to client commitments
Coordinate releases, hotfixes, and phased rollouts
Balance speed with stability in production systems
Qualification
Required
10-15+ years of healthcare IT or healthcare SaaS delivery experience
Deep hands-on experience with: EHR integrations, HL7, FHIR, APIs, Healthcare workflow implementations
Proven success leading complex enterprise healthcare implementations
Strong technical fluency and ability to work directly with engineering teams
Exceptional executive-level communication and client management skills
Track record of delivering under tight deadlines and high visibility
Preferred
Startup or scale-up SaaS experience in healthcare or enterprise software
Prior experience acting as an 'implementation partner' or delivery owner
Agile, PMP, or SAFe certifications
Cloud platforms: AWS, Azure, or GCP
Experience building implementation teams or delivery frameworks from scratch
Company
Steer Health
Steer Health is an AI platform for the human touch and patient wealth.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$0.09M2022-02-01Seed· $0.09M
Leadership Team
Leora Westbrook
Chief Operations Officer
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