NISC ยท 1 day ago
Implementation Project Manager - Operations (Work Management)
Bismarck, ND
Full-time
Hybrid
Mid LevelNISC develops and implements enterprise-level software solutions for energy cooperatives and communication organizations across North America. As a Work Management Implementation Project Manager, you will help utilities adopt NISC's Work Management solution by analyzing business needs, configuring workflows, and delivering training to enhance efficiency.
ComputerSoftware
Responsibilities
Conduct comprehensive analyses of business processes to design and implement effective workflows
Configure NISC's products to align with and support Member/Customer business operations
Deliver onsite and virtual training sessions to Member/Customers, accommodating a range of technical proficiencies
Organize and facilitate Member/Customer meetings as necessary
Diagnose and resolve configuration, data, and permission issues
Oversee and coordinate multiple concurrent projects to ensure timely completion
Collaborate with cross-functional teams to manage integrations, testing, and project timelines
Maintain and update project schedules, document potential risks, and develop training materials and reports as needed
Provide ongoing application support throughout the project lifecycle
Participate in after-hours call support as assigned
Demonstrate a commitment to NISC's Statement of Shared Values
Additional duties as assigned
Qualification
Required
Conduct comprehensive analyses of business processes to design and implement effective workflows
Configure NISC's products to align with and support Member/Customer business operations
Deliver onsite and virtual training sessions to Member/Customers, accommodating a range of technical proficiencies
Organize and facilitate Member/Customer meetings as necessary
Diagnose and resolve configuration, data, and permission issues
Oversee and coordinate multiple concurrent projects to ensure timely completion
Collaborate with cross-functional teams to manage integrations, testing, and project timelines
Maintain and update project schedules, document potential risks, and develop training materials and reports as needed
Provide ongoing application support throughout the project lifecycle
Participate in after-hours call support as assigned
Demonstrate a commitment to NISC's Statement of Shared Values
Ability to travel as often as necessary, generally around 20-30% a year, to meet the goals and objectives of the position
Preferred
Ability to analyze data and draw meaningful business conclusions relevant to Project Management and work processes
Knowledge of business-related software applications and services
Knowledge of the Utility or Telecom industries
Advanced level knowledge of Project Management processes and theory
Advanced verbal and written communication skills
Moderate level presentation and training skills
Excellent telephone/email etiquette and an ability to deal effectively with Member/Customers
Ability to research and problem-solve with a strong attention to detail
Ability to organize and prioritize
Ability to set and manage internal and external Member/Customer expectations
Ability to demonstrate initiative and accountability
Ability to multitask and manage time
Ability to demonstrate professionalism
Ability to troubleshoot software issues
Advanced understanding of change management best practices
Basic level knowledge of Utility/Telecom software and software integrations
Bachelor's Degree in a business-related field or equivalent experience preferred
Company
NISC
National Information Solutions Cooperative (NISC) is an information technology organization that develops, implements and supports software and hardware solutions for our Members/Customers.
Founded in 2000
1001-5000 employees
H1B Sponsorship
NISC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (7)
2023 (1)
2022 (1)
Funding
Current Stage
Late StageLeadership Team
Art Lancaster
Executive Product Manager
Recent News
Morningstar.com
2025-09-23
2025-07-17
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