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Commonwealth of Kentucky · 1 day ago

Procedures Development Specialist I

Frankfort, KY

Full-time

Onsite

Entry Level

$3,491/mo - $5,237/mo

2+ years exp

The Commonwealth of Kentucky is seeking a Procedures Development Specialist I to join their Division of State Risk and Insurance Services. The role involves providing technical assistance in property claims, conducting policy reviews, and maintaining communication with state agencies to ensure effective risk management.

EmploymentGovernmentTraining

Responsibilities

Provides technical assistance in the interpretation of property policies and claim procedures. Receive, coordinate, and analyze all property claims submitted to the Commonwealth’s Property & Casualty Insurance Fund and maintain quality customer service communication with State Agencies/Universities and our Division Claims Program Manager

Conducts reviews and studies of operational policies and procedures for defining property claim service effectiveness. Provides professional support and assistance to the Claims Manager and all State Agencies regarding property claims process and training. Enter claim data in risk management information system, set up a claim file and notify State Agency of claim number

Maintains a diary system for updates and request final invoices for claims not assigned to the contract Claims Adjuster

Analyzes federal and state laws and regulations (KAR & KRS) to determine the impact on agency programs. Reviews, analyzes and interprets the Commonwealth’s Property & Casualty Insurance Fund policy coverage in relation to each claim submitted; and documents in writing all communications for each property claim until it is closed. Comply with archiving requirements

Writes and recommends operational property claim procedures manuals. Completes a property claim worksheet to document recommended settlement amount to be reviewed by Claims Manager. Prepares Proof of Loss documents and after final approval, close in risk management information system and file the claim file

Further communication with claimants may include requesting additional information or documentation as required. Once the claim has been adjudicated you will be responsible for documenting the settlement, determination, and any payment in the risk management software system

Qualification

Commercial property insuranceClaims processingRisk management softwarePolicy analysisCustomer serviceTime managementAttention to detail

Required

Graduate of a college or university with a bachelor's degree

Two years of professional experience in public or business administration, political science, statistics, policy analysis, economics, or a related field