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CSC Generation · 22 hours ago

Retail Store Manager

Park City, UT

Full-time

Onsite

Senior Level

5+ years exp

CSC Generation is a company focused on connecting people to their passions through outdoor gear and expertise. They are seeking a highly motivated Store Manager to lead their retail team, ensuring exceptional customer service and overseeing store operations to meet sales and profitability goals.

AnalyticsFinanceRetailSoftware

Responsibilities

Manage all aspects of store operations; sales, customer service, inventory, scheduling and payroll, events, partnerships, and visual merchandising

Monitor store performance metrics, develop action plans and execute to delivery Budget goals across selling and profitability

Recruit and train a staff of Gearhead product experts, capable of speaking to technical goods and supporting our customers outdoor activities and needs

Maintain elevated standards of customer experience and selling productivity; fitting rooms, footwear, technical hardgoods, and general zoning

Build loyalty and satisfaction with customers through positive interactions, relationship building activities, and prompt resolution of any issue

Identify local marketing opportunities to further engagement in the community

Manage inventory levels, maintain healthy shrink %, promote placement to key items, and identify gaps in product mix and collaborate to achieve a productive assortment strategy

Maintain a positive and enthusiastic work environment, promoting teamwork, collaboration, and open communication

Develop and maintain strong relationships with vendors, carriers, landlords, and other key stakeholders

Collaborate with our online store team to ensure consistency across all sales channels and provide seamless customer experiences

Qualification

Retail leadership experienceSales target achievementCustomer service excellenceMicrosoft Office proficiencyPoint-of-sale systemsPassion for outdoorsOrganizational skillsCommunication skillsInterpersonal skillsTime-management skills