Information Technology Business Analyst jobs in United States
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Think Consulting ยท 1 day ago

Information Technology Business Analyst

Think Consulting is seeking an IT Business Analyst to support their higher education client in Statesboro, GA. The IT BA will act as a liaison and subject matter expert for IT Services, facilitating the business analysis process to identify requirements for system solutions and improve processes.

ConsultingInformation Technology
Hiring Manager
Rachel G.
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Responsibilities

Collaborate with departments to identify process improvements, document business needs, and provide IT solutions
Plan, elicit, capture, analyze, and validate business, functional, and technical requirements
Facilitate requirements elicitation sessions and walkthroughs with business and IT resources
Evolve into a subject matter expert to ensure effective communication between departments
Perform current-state analysis of existing business systems, applications, and functions
Answer questions and clarify requirements for projects and enhancements during the discovery phase
Develop deep knowledge of core business functions, processes, and workflows associated with assigned areas and projects
Understand relationships, dependencies, and impacts of related business functions
Comprehend core systems, applications, and technical platforms

Qualification

Business analysisRequirements elicitationTechnical specificationsHigher Education experienceRegulatory compliance knowledgeCustomer serviceCommunication skillsOrganizational skills

Required

Act as a liaison and subject matter expert for IT Services within an assigned department
Facilitate the business analysis process to identify business requirements for system solutions or improved processes
Serve as a technical lead when developing project specifications and requirements
Collaborate with departments to identify process improvements, document business needs, and provide IT solutions
Plan, elicit, capture, analyze, and validate business, functional, and technical requirements
Facilitate requirements elicitation sessions and walkthroughs with business and IT resources
Perform current-state analysis of existing business systems, applications, and functions
Answer questions and clarify requirements for projects and enhancements during the discovery phase
Develop deep knowledge of core business functions, processes, and workflows associated with assigned areas and projects
Understand relationships, dependencies, and impacts of related business functions
Comprehend core systems, applications, and technical platforms
Consistently exhibit engaging customer service
Ability to support various constituencies served by the University
Proven proficiency with computers, including Microsoft Office, Google, and other applications as required
Ability to adhere to university policies and procedures to support institutional goals and student success
Effective verbal and written communication, organizational skills, and human relations skills

Preferred

Experience with Enterprise and/or Line-of-Business applications in a Higher Education environment
Experience with Higher Education Auxiliary Enterprises (Retail Services, Dining, Card Services, Parking and Transportation)
Experience supporting Life Safety, University Housing, Student Health Services, Facility Services, Controllers/Financials, and Human Resources
Familiarity with regulatory policies and procedures such as HIPAA, PCI, and FERPA

Company

Think Consulting

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Founded in 2004, Think is a national technology and operations management consulting practice, providing services to commercial customers as well as state/federal public customers.

Funding

Current Stage
Growth Stage

Leadership Team

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Tony Gruebl
Chief Executive Officer
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Bob Holtkamp
Fractional CTO : Technology Sales Consultant, Education
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Company data provided by crunchbase