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Inspira Financial · 21 hours ago

Sr. Account Management Communications Specialist (Remote)

United States

Full-time

Remote

Mid, Senior Level

$66K/yr - $81K/yr

3+ years exp

Inspira Financial is a company focused on helping businesses and individuals thrive through health and wealth solutions. The Sr. Account Management Communications Specialist is responsible for increasing client satisfaction and retention through strategic sales initiatives and training, while fostering strong partnerships with clients and channel partners.

Financial Services

Responsibilities

Establishes a sales strategy in partnership with market leaders; sets specific achievable objectives and action plans; motivates others to balance customer needs and business success

Develops an upsell sales strategy for existing clients; educates internal teams as needed and collaborates with Account Managers to deliver directly to client teams

Drive revenue sales growth by upselling to existing clients

Data gathering and reporting on client and product performance and sales opportunities

Develops, monitors, and analyzes performance reports and service performance trends for each account against the plan and recommends specific actions or remedies as necessary

Operates as SME for product portfolio trains, and coaches peers to provide product knowledge

Creates and maintains tools, job aids, and training materials to support account teams, and other departments across the enterprise in their efforts to resolve issues and improve their relationship with clients

Other duties as assigned

Qualification

Sales strategy developmentClient relationship managementProduct knowledge expertiseProject Management CertificationSalesforce CRM experienceAnalytical skillsMulti-taskingProactive natureDrive to learnMicrosoft Office proficiencyVerbal communicationWritten communicationOrganizational skillsCollaboration skills