Stanley David and Associates ยท 1 day ago
Desktop Support Specialist
Salt Lake City, UT
Full-time
Onsite
New Grad, Entry Level
$50K/yr - $65K/yrStanley David and Associates is seeking a Desktop Support Specialist to provide technical support and resolve issues for users. The role involves strong problem-solving skills, effective communication, and a customer service orientation to ensure a positive user experience.
Human ResourcesInformation TechnologyService Industry
Responsibilities
Problem-Solving: Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently
Communication: Excellent verbal and written communication skills to interact effectively with users and team members
Certifications: Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar are advantageous
AV Equipment Knowledge: Familiarity with setting up and troubleshooting AV equipment and video conferencing tools like Microsoft Teams
Technical Certifications: Additional certifications such as ITIL, CompTIA Network+, can be beneficial
Customer Service Skills: Strong customer service orientation to provide a positive user experience
Physical Requirements: Ability to lift and move computer equipment and perform tasks that may require physical effort
Qualification
Required
Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently
Excellent verbal and written communication skills to interact effectively with users and team members
Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar are advantageous
Familiarity with setting up and troubleshooting AV equipment and video conferencing tools like Microsoft Teams
Strong customer service orientation to provide a positive user experience
Ability to lift and move computer equipment and perform tasks that may require physical effort
Preferred
Additional certifications such as ITIL, CompTIA Network+, can be beneficial
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Relocation assistance
Vision insurance
Company
Stanley David and Associates
Stanley David And Associates is a provider of IT and Engineering recruitment services.
Founded in 2010
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase