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BlueCross BlueShield of South Carolina · 1 day ago

Total Rewards Benefits Supervisor

Columbia, SC

Full-time

Onsite

Mid, Senior Level

4+ years exp

BlueCross BlueShield of South Carolina is seeking a Total Rewards Benefits Supervisor to oversee the benefits and retirement staff. The role involves handling escalated issues, ensuring accurate data entry for benefit programs, assisting with government audits, and monitoring processes for improvements.

Financial ServicesHealth CareHealth InsuranceInsuranceMedical

Responsibilities

Supervises benefits staff to include coaching employees, approval of time, leave, performance reviews, training, etc. Verifies the accuracy and timeliness of work and customer service. Handles any escalated issues that may arise. Leads/guides staff in providing excellent customer service to all customers, employees, former employees, vendors and other external agencies

Facilitate enhancements to systems and processes. Performs quality control functions, runs/reviews reports to ensure accuracy. Researches and resolves any discrepancies found. Makes recommendations on benefits communication, processes, and plans

Processes more sensitive, complicated changes/issues. Researches and resolves questions from management and human resources staff

Qualification

HR experienceBenefits AdministrationGovernment regulations knowledgeMicrosoft OfficeWorkdayCustomer serviceAnalytical skillsLeadershipCommunication skillsOrganizational skills

Required

Bachelor's

4 years job related work experience or Associate's, and 2 years job related work experience

4 years HR experience

2 year-lead or supervisory experience, OR equivalent military experience in grade E4 or above

Knowledge of government regulations pertaining to retirement/benefit administration

Ability to work independently, prioritize effectively, make sound decisions. Good judgment

Ability to analyze trends and make recommendations to management

Effective organizational, customer service, presentation skills

Demonstrated written and verbal communication skills

Knowledge of mathematical or statistical concepts

Ability to persuade, negotiate, or influence others

Ability to handle confidential or sensitive information with discretion

Ability to lead, motivate, and assess performance of staff

Microsoft Office

Preferred

2 years of direct Benefit Administration

Workday

Working knowledge of Microsoft tools

Benefits

Subsidized health plans, dental and vision coverage

401k retirement savings plan with company match

Life Insurance

Paid Time Off (PTO)

On-site cafeterias and fitness centers in major locations

Education Assistance

Service Recognition

National discounts to movies, theaters, zoos, theme parks and more

Company

BlueCross BlueShield of South Carolina

Glassdoor3.6

For more than six decades, BlueCross BlueShield of South Carolina has been part of the national landscape. Our roots are firmly embedded in the state.

Founded in 1946

Columbia, South Carolina, USA

10001+ employees