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The World Bank · 22 hours ago

E T Consultant-Junior Skills Assessment Administrator, Operations - req35288

Washington, DC

Full-time

Onsite

Entry Level

2+ years exp

The World Bank is a global partnership dedicated to ending extreme poverty and promoting sustainable development. They are seeking a detail-driven professional to support the execution of a skills assessment initiative within the Client Services team, ensuring smooth coordination and user support throughout the assessment lifecycle.

International Trade & Development

Responsibilities

Support scheduling, communications, and reminders for all assessment cycles

Track completion rates and escalate non-completion issues to the Senior Administrator

Coordinate logistics for any review sessions, Q&A sessions, and calibration meetings

Provide frontline assistance for staff navigating the assessment tool

Help resolve common access issues or missing data, escalating complex cases as needed

Maintain any resource materials, user guides, FAQs, and simple training materials

Keep process documents, checklists, and templates up to date

Support quality checks by verifying data entry, role mappings, and assessment IDs

Prepare simple reports or extracts as requested by the Senior Administrator

Maintain spreadsheets or trackers related to participation, timelines, and issues

Assist with data validation and preparing information for dashboards

Qualification

Data trackingWorkflow coordinationSpreadsheets proficiencyUser supportCustomer service orientationAttention to detailCommunication skills

Required

Master's degree with 2 years of relevant experience or equivalent combination of education and experience

Strong attention to detail and organizational skills

Experience coordinating workflows

Comfort with spreadsheets, data entry, and task tracking

Excellent written and verbal communication skills

Customer-service orientation and ability to support users calmly

Company

The World Bank

Glassdoor4.1

The World Bank is a vital source of financial and technical assistance to developing countries around the world.

Founded in 1994

Washington, DC, US

10001+ employees

http://www.worldbank.org

Funding

Current Stage

Late Stage

Leadership Team

Fernanda Zavaleta

Communications Advisor to the CFO and MD

Joaquim Levy

Managing Director and World Bank Group CFO

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