Cohere Health · 2 weeks ago
Clinical Training Specialist
United States
Full-time
Hybrid
Mid, Senior Level
$75K/yr - $85K/yr
5+ years expCohere Health is a company focused on improving healthcare processes through AI-powered solutions. They are seeking a Clinical Training Specialist to develop and deliver training programs for provider organizations, ensuring high-quality training materials and effective onboarding processes.
Consumer SoftwareHealth CareSaaSSoftware
Responsibilities
Ensure best in class live and digital training and education
Be responsible for all government onboarding training development
Build out our LMS and training toolkit to ensure scaling and success
Manage the development of engaging training materials and reporting out on metrics support success
Continuously review existing training materials/videos and webinars to determine accuracy, effectiveness, and relevance
Gain a deep understanding of Cohere’s product and our provider partners to ensure we have the right tools to scale and be best in class
Deliver high-quality, professional webinars and other demos remotely
Incorporate user feedback to constantly iterate and improve our services
Collaborate with clinical SMEs to gather information and translate clinical processes into effective training materials
Ensure all training content is accurate, clinically sound, and aligned with regulatory and compliance standards
Qualification
Required
Bachelor's degree in Nursing, Healthcare, or a related clinical field
5–7 years of experience in a customer service, client-facing, or customer success role
2+ years of experience designing and delivering training programs at scale
Experience in healthcare and technology environments; direct experience working with patients and/or providers is a plus
Background in clinical content writing, instructional design, and/or training development
Experience working with government healthcare programs, particularly CMS, including engagement with provider and/or member populations
Demonstrated ability to manage and prioritize a large portfolio of practices, independently focusing efforts on the highest-impact activities
Prior experience managing mid- to large-scale projects
Strong attention to detail, particularly when creating and maintaining training materials, marketing assets, and collateral
Solid understanding of Learning Management Systems (LMS) and the functionality required to deliver best-in-class training experiences
Proven ability to deliver training to large audiences, both in-person and virtually
Skilled at understanding diverse stakeholder perspectives and addressing challenges clearly and constructively
Ability to translate complex information into clear, effective training materials across multiple formats for business users
Excellent interpersonal, verbal, and written communication skills
Intellectually curious with a continuous improvement mindset toward work and business processes
Comfortable working cross-functionally with multiple remote teams
Experience using project management tools such as Jira and/or Monday.com
Experience creating content for healthcare technology platforms and/or electronic health record (EHR) systems
Benefits
Medical, dental, vision, life, disability insurance, and Employee Assistance Program
401K retirement plan with company match; flexible spending and health savings account
Up to 184 hours (23 days) of PTO per year + company holidays
Up to 14 weeks of paid parental leave
Pet insurance
Company
Cohere Health
Cohere Health is a SaaS company that focuses on improving the efficiency and effectiveness of healthcare delivery.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$186.1MKey Investors
Temasek HoldingsDeerfield ManagementPolaris Partners
2025-05-14Series C· $90M
2024-02-01Series C· $50M
2021-04-13Series B· $36.1M
Leadership Team
Siva Namasivayam
Chief Executive Officer
Robert Shepardson
Chief Financial Officer
Recent News
Company data provided by crunchbase