Apply on Employer Site

Community Health Choice · 2 days ago

Senior IT Network Administrator

Houston, TX

Full-time

Onsite

Senior Level

6+ years exp

Community Health Choice, Inc. is a non-profit managed care organization focused on providing quality healthcare to its members. The Senior IT Network Administrator is responsible for managing and maintaining the organization's IT network infrastructure, ensuring reliability, performance, and security, while collaborating with IT teams on upgrades and enhancements.

CommunitiesHealth CareInsuranceLocalNon Profit

Hiring Manager

Sunita Saksena, CDR

Responsibilities

Plan and implement network, security, and some other IT infrastructure related projects

Design and implement multi-data-center network strategies focusing on redundancy, high availability, and disaster recovery readiness

Oversee the configuration and management of switches, wireless access points load balancers, and firewalls, ensuring optimal network performance

Lead the Management of LAN, WAN, WLAN, LB, and firewall infrastructure

Serve as the primary escalation point for complex network and security issues

Troubleshoot and resolve network hardware, software, and circuit-related incidents in collaboration with carriers and vendors

Work with IT team members to plan and implement network upgrades and enhancements to meet emerging needs

Lead IT Network Projects and assist with Projects IT Networking is a partner

Work closely with service desk personnel, infrastructure teams, and external partners to deliver high-quality IT services

Manage and maintain enterprise firewalls, including Palo Alto features such as Wildfire, Global Protect VPN, threat prevention, and advanced security profiles

Utilize network analysis tools to monitor performance and identify potential issues before they impact operations

Analyzes issues to determine appropriate plans of action. Communicates assessment findings and Action Plan to appropriate individuals

Maintains documentation and assessments of LAN, WAN, WLAN, LB, and firewall infrastructure

Leads incident management of all LAN, WAN, WLAN, LB, and firewall issues

Create schedule and project timeline

Present to stakeholders reports on progress as well as problem and solutions

Take on any additional tasks as required to achieve network excellence

Qualification

Network ManagementFirewall ManagementNetwork Analysis ToolsCloud InfrastructureITIL CertificationCiscoPalo AltoMicrosoft OfficeProblem-SolvingCollaboration

Required

Associate's degree or 8 years of relevant experience in lieu of degree

ITIL (Information Technology Infrastructure Library) certification Required or Must obtain within 6 months of hire

6-years network management including one or more of the following LAN, WAN, WLAN, LB, and Firewalls. Examples include Cisco, Arista, Meraki, Avi, and Palo Alto

Software Proficiencies: Networking Tools, Microsoft Office (Word, Excel, Outlook)