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Hudson Valley Credit Union · 1 day ago

Supervisor Home Equity Underwriting

Poughkeepsie, NY

Full-time

Onsite

Mid, Senior Level

2+ years exp

Hudson Valley Credit Union is currently recruiting for the position of Supervisor Home Equity Underwriting. The role involves supervising the daily operations and staff related to the underwriting of home equity loans and lines of credit, ensuring excellent member service and adherence to Credit Union policies.

BankingCreditFinancial ServicesInsurance

Responsibilities

Supervise the daily operations and staff related to the underwriting of home equity loans and lines of credit

Coordinate the workflow for assigned personnel, monitor goals to ensure excellent member service is provided and reviews processes and procedures for continuous improvement

Responsible for promoting excellence in underwriting standards and ensuring adherence to Credit Union policies, department procedures and internal guidelines

Interview, hire, and develop home equity underwriting staff and conduct individual performance reviews

Build employee engagement through consistent communication, coaching and reinforcement of organizational values and modeling of critical behaviors

Set clear expectations to monitor and coach staff contributions to Real Estate Lending department goals

Conduct regular one on one meetings with home equity underwriting staff

Respond to internal and external customers regarding complaints, problem resolution, home equity underwriting guideline clarification and procedural issues

Monitor home equity loan queues and ensure adequate

Initiate and implement process improvement to enhance employee and member experience and increase department efficiencies

Participate in developing/enhancing home equity products and procedures

Collaborate with post-closing QC auditor and provide timely responses on errors monthly and communicate results to staff

Monitor underwriters’ approved loan dispositions to ensure adherence to Credit Union issued loan approval authority

Approve loans within Credit Union loan approval Conduct second review of declined home equity applications

Lead weekly underwriting meetings to ensure underwriting review consistency and discuss any issues or concerns

Perform loan origination system (LOS) update functions for home equity product guidelines, rate changes, document updates and other loan parameter changes

Coordinate testing of updates in LOS prior to production implementation

Adhere to all Credit Union policies, procedures, and regulatory agency requirements

Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge

Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises

Perform additional duties and special projects as assigned

Embrace and apply HVCU’s guiding principles to all activities and responsibilities

This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices

Support the Credit Union’s initiatives by demonstrating teamwork and professionalism

Responsible for regular and predictable attendance including punctuality

Qualification

NMLS RegistrationMortgage UnderwritingSupervisory LeadershipProcess ImprovementLoan Origination System

Required

Associate's Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience required

Registration with the National Mortgage Licensing System and Registry (NMLS) required

Minimum 1 Year supervisory leadership or similar work experience required