Enerpac Tool Group · 17 hours ago
Customer Repair Tech II
Enerpac Tool Group is a premier industrial tools and services provider, known for its commitment to safety and efficiency in mission-critical applications. The Customer Repair Tech II is responsible for refurbishing, repairing, and certifying Enerpac equipment and customer-owned assets, ensuring high standards of quality and safety are met throughout the repair process.
Industrial
Responsibilities
Fulfil and satisfy Customer Assets and assist with HTUS Rental Ops Equipment rental orders as needed
Test, calibrate, and certify the accuracy of equipment per work instructions and calibration dates
Repair tools & equipment, which includes disassemble, inspect, troubleshoot, replace parts, reassemble tool, inspect, and test for proper operation. Knowledge required for this function includes basic understanding of gear trains, mechanical systems, and electrical circuits. Interpretation of drawings, work instructions, and other specifications are required
Use of precision measuring/testing instruments, gauging devices, and performing various quality inspection type procedures to include dimensional verification and non-destructive testing
Diagnose and troubleshoot equipment repairs and document all repairs while maintaining a high level of organization
Manage repair part stock levels within area required as well as initiating purchase requisitions as needed for customer approved repair parts
Pass equipment refurbishment and repair training and demonstrate proficiency in meeting daily output goals
Process rental equipment and part component shipping and receiving transactions in Oracle (Company ERP System)
Drive continuous improvement, 5s, and other workplace housekeeping duties
Carry out driving duties in accordance with the Company’s requirements
Adhere to the company’s procedures in relation to quality management and environment systems
Adhere to the Company’s Safety Procedures and Policies
If required, will possibly need to pass fork lift & other driving functions as specified to job sit
Transport equipment between local facilities/customer sites; this includes delivering and picking up rental equipment in a company truck
Pass customer specific Refinery Safety Operations exams
Participates in the On-call rotation that may include occasional evenings and weekends
Qualification
Required
High School Diploma or general education degree (GED). Work experience will be considered in lieu of education
3-5 years experience in industrial hydraulic tool repair
Must have a valid driver's license and be able to pass site specific background/drug tests
Valid Driver's license required
Computer skills include knowledge of Microsoft Windows software suite (Outlook, Excel, Word, etc.) and company business ERP system
Read and interpret documents such as operating procedural manuals, maintenance instructions, and safety rules and MSDS
Ability to enter routine maintenance reports and correspondence
Ability to speak effectively before groups, customers, or employees of organization
Calculate figures and amounts such as proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Resolve problems involving several concrete variables in standardized situations
Pass equipment refurbishment and repair training and demonstrate proficiency in meeting daily output goals
Adhere to the company's procedures in relation to quality management and environment systems
Adhere to the Company's Safety Procedures and Policies
Participates in the On-call rotation that may include occasional evenings and weekends
Preferred
Repair experience in a warehouse environment is preferred
Certification in the areas of Assembly, Calibration-Conformance testing and Order Management is preferred
Forklift certification is preferred
TWIC card preferred; eligibility to obtain a TWIC card is required
Company
Enerpac Tool Group
Enerpac Tool Group is a premier industrial tools and services company serving a broad and diverse set of customers.
H1B Sponsorship
Enerpac Tool Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (1)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageRecent News
2025-12-18
Enerpac Tool Group
2025-10-31
Company data provided by crunchbase