Hyundai America Technical Center, Inc. (HATCI) · 1 day ago
Infotainment Manager (North America Quality Center - NAQC)
Irvine, CA
Full-time
Onsite
Director/Executive
$120K/yr - $160K/yr
10+ years expHyundai America Technical Center, Inc. is looking for an Infotainment Manager to lead the Infotainment Team at their North America Quality Center. The role involves overseeing the development and enhancement of infotainment systems and managing team performance to improve quality and customer satisfaction.
Automotive
No H1B
Responsibilities
Lead the Infotainment Team to improve overall quality, customer perception, and stabilize new vehicle and durability indices
Work with NA affiliates to review and resolve arising field concerns
Set team-related goals and objectives that align with NAQC’s direction. Then, drive execution, engagement, and results to accomplish them
Manage the team’s plan, strategy, and budget allocation/usage
Mentor engineers in best practices and promote continuous on-the-job learning and development
Support HMG on investigations by managing affiliates' support, manpower, and investigation findings
Lead projects related to infotainment quality with pre- and post-product launch, service repair accuracy, and vendor quality
Monitor quality trends and coordinate various quality improvement activities to reduce warranty cost and improve the overall quality of the HMG brand
Publish a weekly work plan and a team-related activity report to keep track and manage the Infotainment Team’s KPIs
Prepare and present executive summary to upper management (as assigned)
Maintain alignment with Korean coordinators to ensure that information with HQ is effectively exchanged
Monitor external databases related to safety and product feedback, investigating and reporting when needed
Ensure administrative functions such as purchasing, timecard, vacation, and travel requests are followed on a timely basis
Write and execute performance and competency evaluations
Report quality issues with accurate testing and duplication conditions for the proper countermeasure development
Plan and manage efforts to enhance the capabilities of team engineers
Travel up to 30% of the time, both domestically and internationally
Qualification
Required
Bachelor's degree in computer science, mechanical engineering, or electrical engineering
10+ years of experience working with infotainment systems
Extensive QA/QC/QI experience
Familiarity with Vector CANalyzer/CANoe/CANape, Oscilloscope, and Spectrum analyzer
Root cause analysis skills
Proven experience in managing technical investigations
Familiarity with performing testing, validation, research, and benchmarking activities/tasks concerning infotainment systems
Ability to explain technical topics to both technical and non-technical stakeholders
Ability to perform additional projects and tasks (as assigned) to support the overall mission, vision, and goals of NAQC
Knowledge of problem-solving methodologies (e.g., Six Sigma, Shainin, etc.)
Proficiency in Microsoft programs, such as Excel, Outlook, PowerPoint, and Word
Excellent time management, self-management, and organization skills
Exceptional project management skills, with a focus on delivering timely and cost-effective solutions
Strong written, oral, interpersonal, and leadership skills
Attention to detail
Valid Driver's License and a satisfactory driving record
Benefits
Zero-dollar Employee Premiums on Medical, Dental, and Vision for You and Your Family
100% Employer-paid Disability and Life Insurance
Generous Paid Time Off, Including Vacation, Sick, and Abundant Holidays
Retirement Savings and Planning Benefits
Access to Health Savings Accounts and Flexible Spending Accounts
Flexible Work Hours
Company
Hyundai America Technical Center, Inc. (HATCI)
Hyundai America Technical Center, Inc.
501-1000 employees
Funding
Current Stage
Late StageRecent News
2025-02-26
Help Net Security
2024-12-04
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