Apply on Employer Site

SpaceX · 1 week ago

Manager, Spaceport Operations

Starbase, TX

Full-time

Onsite

Mid, Senior Level

5+ years exp

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. The Spaceport Operations Manager will be responsible for directing and managing the organization’s housing accommodations and community, developing effective customer service strategies and training programs while overseeing operations and ensuring exceptional service.

Advanced MaterialsAerospaceManufacturingNational SecuritySpace Travel

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Oversees Spaceport village operations including strategy and execution leasing and traveler housing program

Monitor quality and consistency of Spaceport operations by setting and enforcing standards, inspecting and routinely walking areas of responsibility

Train staff on customer service, anticipating guest needs and problem resolution

Enforce proper safety practices with staff and leads

Monitor financial activities for Spaceport operations strategically driving revenue and improving operating costs

Manage performance for Spaceport Operations staff

Assist in all aspects of project implementation to build out Starbase Village as needed, including aesthetic industrial design improvements

Provide campus wide reporting on departmental spend, ticketing, and other metrics as requested

Perform job walk-downs with vendors, engineers, supervisors, and managers

Create RFPO’s and assists the buyers with vendor selection

Work closely with Spaceport Development Team, Facilities, Culinary and Hospitality teams

Qualification

Operations managementCustomer service strategiesTeam leadershipMicrosoft OfficeProblem resolutionHigh volume operationsSpace planningERP softwareLeasing operationsCommunication skillsOrganizational skills

Required

Bachelors degree or higher

5+ years of operations experience

Candidate must be capable of safely performing the physical requirements of the job listed in the job description

Candidate may be required to complete a pre-employment questionnaire and/or physical to confirm these capabilities, which may include a medical history review

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State