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American Express · 1 day ago

Senior Manager - Digital Product Solution Design

Phoenix, AZ

Full-time

Hybrid

Senior Level

$123K/yr - $215K/yr

American Express is a leading financial services company committed to innovation and customer service. They are seeking a Senior Manager - Digital Product Solution Design to drive the strategy for data management and transformation initiatives, collaborating with various stakeholders to enhance data capabilities and support business growth.

Credit CardsFinanceFinancial ServicesPaymentsTravel

Comp. & Benefits

No H1B

Responsibilities

Supporting the development and execution of the Network Data Strategy vision, strategy, and roadmap

Partnership and collaboration with peers on Network Data Policy & Standards, Product, Data Governance, Analytics, Tech, Delivery, Envisioning teams to find synergies, drive optimization and standardization

Participate in external and internal research and enablement of next gen AI/ML driven solutions which make data analysis, discovery and processing more efficient and optimized

Thought leadership on proposing and driving both quick wins and transformative uplift to Network Data Architecture while adhering to ISO/industry transactional message standards

Define data solutions that balance industry standards, competitive landscape, and existing American Express capabilities; demonstrate a strong desire to learn and improve

Advocate for scalable, stable, and future-ready network solutions; professionally challenge short-term design requests that could create risk, instability, or limit future expansion

Defining MVPs to meet strategic business outcomes while balancing innovation and efficiency

Gather and share content expertise on/across various Payment industry data standards and linkages, provide content knowledge and consultation with regional partners regarding new product and system capabilities

Qualification

Data StrategyData GovernanceAI/ML SolutionsPayment Industry StandardsPresentation SkillsCommunication SkillsCollaboration SkillsAttention to DetailProblem Solving

Required

Supporting the development and execution of the Network Data Strategy vision, strategy, and roadmap

Participate in external and internal research and enablement of next gen AI/ML driven solutions which make data analysis, discovery and processing more efficient and optimized

Thought leadership on proposing and driving both quick wins and transformative uplift to Network Data Architecture while adhering to ISO/industry transactional message standards

Define data solutions that balance industry standards, competitive landscape, and existing American Express capabilities; demonstrate a strong desire to learn and improve

Advocate for scalable, stable, and future-ready network solutions; professionally challenge short-term design requests that could create risk, instability, or limit future expansion

Defining MVPs to meet strategic business outcomes while balancing innovation and efficiency

Preferred

Superior analytical skills – ability to analyze/understand large data sets, synthesize and draw out relevant insights

Strong presentation skills, particularly in creating executive summary decks for sharing strategies and progress to senior leaders

Proven ability to direct and influence complex and matrixed planning environments and make space for the development of next gen solutions

Extreme attention to detail and accuracy – strong sense of responsibility and accountability

Ability to excel in moments of peak demand when skillful prioritization or delegation/escalation is required

Excellent communication and collaboration skills. Able to simplify complex ideas, navigate cross-functional teams and build relationships, influence decisions, and deliver on shared objectives

Demonstrated ability to analyze data and processes to identify creative solutions and drive incremental improvement

Ability to self-start, carve opportunities out of ambiguity, and operate with a high degree of independence

Understanding of Amex/industry transaction standards and impacts on card payment processing