Account Manager - Nashville, Tennessee jobs in United States
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Hello! Destination Management · 1 week ago

Account Manager - Nashville, Tennessee

Hello! Destination Management is a National Destination Management company with a commitment to excellence and over 57 industry awards. The Account Manager plays a critical role in delivering exceptional client experiences by executing destination programs and coordinating with clients, hotel partners, and vendors to ensure every detail exceeds expectations.

CateringEvent ManagementEvents

Responsibilities

Communicate with Client to confirm all needs are correct based on the contract
Communicate with Hotel contact
Communicate with Vendors and confirm vendor contracts
Conduct site visits with or without clients with vendors
Breakout Arrival and Departure manifests
Book transportation
Order Field Staff
Order any necessary merchandise or supplies
Generate Program Recap and distribute to clients, hotels, and internal contacts
Generate Staff instructions and Staff paperwork
Assist clients if they need additional items for their program
Generating Service Agreement Addendums
Attending client/hotel pre-cons
Meet with clients to go over the program
Manage and be on-site for any themed events, transportation moves, tours, teambuilding, off-property events, etc
Update manifests
Update transportation needs
Update field staff requests
Conclusion of program
Update XE costing sheets
Reconcile any vendor invoices
Create Preliminary Invoice
Organize file for Billing
Review Final Invoice with Billing
Review P&L
Follow up with client with Final Invoice and Evaluation
Lead by example
Perform supervisory duties, including hiring or terminating team members
Exercises discretion and independent judgement
Other duties as assigned

Qualification

OrganizationTime ManagementCommunicationExcelWordOne-on-one personal interactionOutgoing attitudePositive attitude

Required

Strong Organization
Time Management
Strong Communication
Excel and Word proficiency
One-on-one personal interaction skills
Outgoing and positive attitude
Must have a valid driver's license with a safe driving record

Company

Hello! Destination Management

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Hello! Destination Management is a destination management company.

Funding

Current Stage
Growth Stage

Leadership Team

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Douglas Kahler
Chief Operating Officer
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