Services Software Consultant jobs in United States
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Dassault Systèmes · 1 week ago

Services Software Consultant

Dassault Systèmes is seeking a User Success Engineer to work closely with global customers and internal teams to ensure smooth adoption, deployment, and usage of the 3DEXPERIENCE platform. The role involves providing technical support and solutions across a variety of applications, driving customer satisfaction and long-term success.

AerospaceAnalyticsAppsArtificial Intelligence (AI)Big DataInformation TechnologyInternetProduct DesignSoftwareVirtual Reality
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H1B Sponsor Likelynote

Responsibilities

Review technical specifications and align specifications with customer business rules to design custom solutions
Completeness, quality and productivity of EDI Template production
Basic Template and After Parse Functionality
Business rule documents
Implementation instructions
Works closely with more senior EDI Technical Specialists
Analyze, diagnose, and provide technical solutions to software product issues
Import customer data, test and reproduce customer issues as needed
Design or modify SQL scripts and other custom applications and scripts
Test solutions prior to delivery to customer to ensure compliance with specifications and business rules
Escalate higher level customer issues to the appropriate personnel
Other responsibilities as assigned

Qualification

SQLOraclePL/SQLProgramming conceptsCustomer serviceTroubleshootingMicrosoft WindowsERPEDITime managementTeamwork

Required

Bachelors in computer science or related field
Working knowledge of programming language concepts
Excellent customer service and communication skills, both verbal and written
Good trouble shooting skills
Ability to learn quickly and manage multiple priorities
Familiarity with Microsoft Windows environments, including MS Office
Knowledge of database systems; familiarity with Oracle and PL/SQL preferred
Familiarity with ERP and EDI a plus
Excellent communication, time management and teamwork skills
Must be a self-motivated team player who likes responsibility
Basic understanding of business functions
Common professional etiquette (punctual for meetings, adherence to accepted boundaries on attendance/HR policies at organization, respect to others)
Requires successful completion of EnterpriseIQ training and testing

Benefits

Comprehensive coverage for medical, dental, vision care for employee & dependents
Employee life, short & long term disability
Tuition reimbursement
Immediate 401K enrollment
401K match (50 cents on the dollar, up to the first 8% of your eligible compensation that you contribute based on match eligibility criteria)
Flexible time off policy
10 paid holidays

Company

Dassault Systèmes

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Dassault Systèmes is a catalyst for human progress.

H1B Sponsorship

Dassault Systèmes has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2020 (1)

Funding

Current Stage
Public Company
Total Funding
unknown
1999-04-01IPO

Leadership Team

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Bernard Charles
President & CEO
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Morgan Zimmerman
CEO NETVIBES-EXALEAD
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Company data provided by crunchbase