Shoppa's Material Handling · 1 day ago
Field Service Technician
Odessa, TX
Full-time
Onsite
Entry, Mid Level
2+ years expShoppa’s Material Handling is one of the fastest growing and most successful material handling dealerships in the United States. The primary function of a Field Service Technician is to perform on-site inspection, diagnosis, and repairs of customer’s lift trucks and equipment at their location, ensuring safety standards and providing excellent customer service.
Transportation/Trucking/Railroad
Responsibilities
Coordinate daily schedule with Field Service Advisor
Provide excellent customer service at the site
Communicate with the customer upon arrival and update as needed
Inspect the forklift and/or issues that were reported
Give customer full report on condition of equipment and what is needed to repair equipment along with the cost to do so
Diagnose and repair equipment per customer request
Quality control each job to ensure completeness
Communicate with customer and dispatch on job completion
Clean the area after work is completed
Verify the equipment is up to safety standards
Inspect company vehicle and initiate necessary scheduled maintenance per service manual guidelines
Drive in a safe and courteous manner. Every day is a major responsibility to insure the employees’ safety as well as others on the road
Complete and submit all work orders every day through electronic tablets that are issued to you
Company issued van must be kept clean and orderly to allow technician to work efficiently while presenting a professional image to our customers
Qualification
Required
High school diploma or equivalent
Clean driving record
Minimum of 2 years' experience working on material handling equipment or heavy industrial equipment
Auto, truck, or military repairs experience will be considered
Requires strong mechanical aptitude
Must have mechanic tools
Company
Shoppa's Material Handling
Family-owned and operated since 1981, Shoppa’s has grown from a single location into one of the nation’s largest independent intralogistics providers—earning industry recognition and the trust of customers across the country.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase