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Emergence Health Network · 1 day ago

Office Coordinator

El Paso, TX

Part-time

Onsite

Entry Level

$15.40/hr - $15.40/hr

1+ years exp

Emergence Health Network is an agency committed to innovative behavioral health services in trauma-informed care that promote healing and recovery. The Office Coordinator is primarily responsible for the front desk screening process, patient registration, and providing clinic clerical support, while also coordinating appointments and fielding messages for staff.

Health CareHospitalityMedicalMental HealthPersonal Health

Responsibilities

Performs standard office support by answering phone, greeting customers, route calls to appropriate staff, and schedule patient appointments

Accurate and timely preparation and submission of claims. Updates financial, demographic, and insurance information on designated electronic health record. Information is properly maintained and verified. Performs additional data entry documentation as identified by program needs

Prepares correspondence, reports and other materials from rough draft or from source documents for review and signature; establishes and maintains files and records, as identified by program needs

Compliance with all Joint Commission training requirements relevant to job, those dealing with use of restraints and physical holding of individuals receiving services. Maintains compliance with required federal/state/corporate mandates and regulations

Performs other duties as assigned

Qualification

Office supportData entryCustomer serviceElectronic health recordTrauma-informed careClerical skillsCommunication skillsOrganizational skills

Required

Requires an Associate's degree supplemented by one (1) year of experience in office support, clerical or data entry, customer service or related field; or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities

Must possess and maintain a valid state Driver's License with an acceptable driving record

Must be able to pass a TB, criminal background and drug screen

Preferred

Knowledge of trauma-informed theories, principals, and practices (includes multi-faceted understanding of concepts such as community trauma, intergenerational and historical trauma, parallel processes, and universal precautions), preferred