Northwestern Medicine · 1 day ago
Clinical Operations Coordinator RN-Full-time Days
Sandwich, IL
Full-time
Onsite
Senior Level
5+ years expNorthwestern Medicine is a leader in the healthcare industry focused on providing better health care. The Clinical Operations Coordinator, RN is responsible for supervising daily clinical operations, managing staff, and ensuring high-quality patient care across multiple practice sites.
Emergency MedicineHealth CareHospitalMedicalNutritionRehabilitation
Responsibilities
Supervise and direct the office’s clinical support staff, manage workload distribution and prioritization of tasks
Participate in interviewing, hiring, training, progressive discipline, dismissals, and performance appraisals
Oversee and direct day to day office clinical operations within budget guidelines
Assist with managing providers schedule templates and optimize patient care hours to enhance productivity
Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, and staff productivity
Responsible for front-line communication with staff to receive and provide feedback regarding clinical workflow, quality and productivity
Ensure that service excellence is delivered and perform service recovery whenever necessary
Manage medical surgical supplies within budget
Ensure accuracy of all data collection and data entry by site staff through training and compliance monitoring and facilitate and oversee flow of information to and from central administrative offices
Conduct office staff meetings on a regular basis in coordination with practice leadership
Attend and actively participate in leadership meetings
Ensure that patient dignity and confidentiality are always maintained
Review and approve automated time reports for accuracy
Develop tools to support staff and enhance efficiency
Provide input into staff performance reviews. May participate with manager in conducting staff performance reviews. Provide one-to-one coaching and mentoring as needed
Monitor daily transaction activity to ensure compliance with procedures
Resolve complex or critical situations involving patients, staff and customers: consult with manager for guidance as needed (e.g., complaints, discipline, etc.)
Implement and maintain new policies and procedures created by RMG or department leadership
Monitor daily transaction activity to ensure compliance with procedures
Resolve complex or critical situations involving patients, staff and customers: consult with manager for guidance as needed (e.g., complaints, discipline, etc.)
Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, staff productivity, cost-savings, and operational efficiencies
Implement new policies and procedures created by RMG or department leadership
Complete other duties as assigned
Qualification
Required
Current state licensure or certification from an accepted accrediting institution in a clinical field
BSN or degree completion within two (2) years of hire
Licensed registered nurse
Minimum of five (5) years of clinical experience
Basic Life Support Certification from an American Heart Association accredited source
Effective communication and interpersonal skills
Preferred
Two (2) years experience in ambulatory clinic practice setting
Supervisory experience
Benefits
Tuition reimbursement
Loan forgiveness
401(k) matching
Lifecycle benefits
Company
Northwestern Medicine
Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine around a strategic vision to transform the future of health care.
10001+ employees
H1B Sponsorship
Northwestern Medicine has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (75)
2024 (66)
2023 (70)
2022 (78)
2021 (35)
2020 (39)
Funding
Current Stage
Late StageTotal Funding
$25M2018-06-26Grant· $25M
Leadership Team
Howard Chrisman, MD
President and CEO
John A. Orsini, CPA
Senior Vice President and Chief Financial Officer
Recent News
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2025-12-01
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2025-11-18
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