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Capital Farm Credit · 20 hours ago

Insurance Admin II

Brownfield, Texas

Full-time

Onsite

Entry, Mid Level

2+ years exp

Capital Farm Credit is the largest rural lending cooperative in Texas, dedicated to supporting rural communities and agriculture. The Insurance Admin II role involves performing intermediate-level administrative duties associated with the sale and administration of crop and multi-peril insurance, while ensuring compliance with federal guidelines and providing excellent customer service.

BankingFinancial ServicesInsurance

Comp. & Benefits

Responsibilities

Provides start to finish processing of information to generate a crop insurance policy for customers by collecting premiums, guiding customers through the process, obtaining appropriate signatures, and ensuring that all necessary data is in place for successful underwriting

Provides outstanding customer service for walk in crop insurance customers, answers telephone, directs calls and answers questions on customer issues

Supports the work of agents performing sales functions in the field by processing data gathered from their sale efforts and directing them as to further the requirements to complete their customer insurance needs

Collects data necessary to underwrite crop insurance policies within the requirements of Federal Crop Insurance and Risk Management Agency and performs data entry necessary to originate or maintain crop insurance policies

Communicates as required with FSA Office on required documents and communicates as required with customer as needed to gather appropriate data for their insurance needs

Maintains awareness of agricultural trends and business activity, Federal Crop Regulations, and legal obligations

Maintains required documentation according to retention requirements

Monitors and collects billings required under policies

Works with more senior staff to resolve questions and to grow knowledge of crop insurance processes

Attends trainings and continuing education as required to stay current with crop insurance regulations and requirements

Requires after-hours availability for Crop Hail and Livestock products

Qualification

Crop Insurance UnderwritingMicrosoft OfficeAgricultural Operations KnowledgeTexas Insurance LicenseCustomer ServiceData EntryOral CommunicationWritten CommunicationAttention to Detail

Required

Bachelor's Degree in Ag Economics, Ag Business, Business, Accounting, Finance, or a related field or equivalent experience

Two (2) years to five (5) years of related business experience

Background or strong understanding of agricultural operations

State of Texas Limited Lines or Property and Casualty Insurance License is required

Skilled in oral and written communication; intermediate skill level in Microsoft Office applications

Ability to perform all duties in a manner consistent with ethical standards and confidentiality requirements

Ability to reason, judge, compare, calculate, evaluate, and critique such information as written materials, numerical data, responses to customer needs and/or other work-related activities

Ability to complete work in an acceptable period; manage a variety of detailed tasks and responsibilities simultaneously and with accuracy to meet deadlines, goals, and objectives; satisfy internal and external customer needs related to the job

Ability to operate telephone equipment and respond to calls and in-person inquiries

Ability to use office equipment and computers, this involves reading the screen and keying/typing information

The ability to have close visual acuity to perform activities such as, preparing and analyzing data and figures, transcribing, viewing a computer monitor and extensive reading

Moderate level of knowledge and expertise in underwriting multi-peril and crop-hail insurance policies

General knowledge of Association loan products