Lead Audio Visual Field Technician jobs in United States
cer-icon
Apply on Employer Site
company-logo

EOS IT Solutions ยท 22 hours ago

Lead Audio Visual Field Technician

positionAustin, TX
timeFull-time
remoteOnsite
senioritySenior Level, Lead/Staff
money$75K/yr - $100K/yr

EOS IT Solutions is a Global Technology and Logistics company that provides Collaboration and Business IT Support services. The Lead AV Installation Technician will oversee the deployment and maintenance of AV and TelePresence technologies across client sites, leading installation teams and ensuring optimal system performance while maintaining high standards of service delivery.

CollaborationData CenterInformation TechnologyInternet of ThingsIT InfrastructureLogisticsProfessional NetworkingSecuritySupply Chain ManagementVideo

Responsibilities

Lead the installation and de-installation of AV/TelePresence products
Supervise and guide AV Technicians during installation projects
Configure endpoints and infrastructure
Conduct room audits to ensure optimal technology performance
Perform preventative maintenance and readiness checks
Identify and resolve equipment failures with effective solutions
Complete post-installation assessments and user acceptance testing
Install software upgrades and manage break/fix and RMA requests
Act as a technical escalation point for ongoing faults
Interface with clients on-site in alignment with service level agreements
Provide project reporting and updates to management
Document hardware failures and supervise rack building processes
Travel nationally to customer sites as required

Qualification

AV/TelePresence installationAV equipment configurationTechnical escalationAV/VC integrationsControl Systems CrestronControl Systems AMXControl Systems ExtronAudio Systems BIAMPAudio Systems QSCAudio Systems PolycomVideo Systems CiscoVideo Systems PolycomProblem-solvingOrganizational skillsTime managementCommunication skillsTeam player

Required

Proven experience leading AV Technician or Engineering teams
Hands-on experience terminating, configuring, and programming AV equipment (Extron, Cisco, Crestron, AMX)
Ability to read and interpret technical plans and perform necessary configurations
Experience with AV/VC integrations
Agile mindset with a strong sense of urgency
High responsiveness, efficiency, and professionalism in customer interactions
Strong problem-solving mindset and technical curiosity
Ability to thrive in fast-paced, high-pressure environments
Commitment to continuous technical development
Willingness and eligibility to travel and work globally
Reliable and capable of working independently and collaboratively
Excellent organizational and time management skills
Strong written and verbal communication skills
Critical thinking and adaptability to changing work conditions
Motivated team player

Preferred

Technical proficiency in: Control Systems: Crestron, AMX, Extron
Audio Systems: BIAMP, QSC, Polycom
Video Systems: Cisco, Polycom

Company

EOS IT Solutions

twittertwittertwitter
company-logo
A leading Video Collaboration, IT Services and Global Logistics company offering solutions worldwide
dateFounded in 2008
location
Banbridge, Banbridge, GBR
people-size1001-5000 employees
web-link
http://www.eosits.com/

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Daniel Strain
CEO
linkedin

Recent News

Built In San Francisco
Senior Network Engineer - EOS IT Solutions
2024-04-06
Northern Irish Tech Firm EOS IT Solutions to Create 100 Jobs Following $100M Credit Guarantee
2024-03-07
Co Down tech company to create 100 new jobs after securing $100m financing
2024-03-07
Company data provided by crunchbase