Apply on Employer Site

Minuteman Press · 22 hours ago

Print shop office manager

Albuquerque, NM

Full-time

Onsite

Mid Level

$40K/yr - $50K/yr

Minuteman Press is seeking an Office Manager to serve as the central point of contact for clients and the internal team. This role is responsible for managing client communications, ensuring operational efficiency, and coordinating the order fulfillment process.

Business DevelopmentPrinting

Responsibilities

Act as the primary interface between clients and internal staff to communicate project goals, timelines, and updates

Maintain the main schedule board that details when deliveries need to be made and when mailings are to be taken to the Business Mail Entry Unit (BMEU)

Create internal work orders that describe each job in such detail that it can be produced without any additional questions

Create quotes that describe each job so that our clients know every detail of what we will produce and leave no ambiguity for misunderstanding

File completed samples in accordance with the “Filing Sample Guide”

Coordinate and manage the order fulfillment process to ensure timely and accurate delivery

Monitor and manage office operations, including scheduling, resource allocation, and supply procurement

Tracks client orders, project milestones, and internal workflows

Anticipate and resolve potential issues by collaborating with team members and implementing proactive solutions

Maintain detailed knowledge of products, services, and operational processes

Communicate changes, delays, or updates to both clients and staff in a timely and professional manner

Host internal daily Work-In-Progress meeting to disseminate updates and tasks

Support a positive client experience through effective relationship management and responsive service

Review inventory needs and place detailed orders with suppliers

Qualification

Office managementClient serviceOffice software proficiencyCommunication skillsOrganizational skillsTime-management skillsProblem-solving skillsAttention to detailWorkflow management tools