Tech Army, LLC ยท 17 hours ago
Senior ServiceNow Developer
Tech Army, LLC is seeking a Senior ServiceNow Developer to join their ICE-CS ServiceNow Platform Team. The role involves supporting the development, configuration, administration, and maintenance of custom configurations for the Weapons Facilities Office, including custom catalog items and Service Portal Development.
Responsibilities
Work closely with members of the ServiceNow Tools Team, as well as other IT-related groups who use ServiceNow on a regular basis
Proactively monitor, provide recommendations, and implement changes to improve the quality and efficiency of solutions developed
Design, develop, modify, test, debug and evaluate workflow solutions to meet functional requirements outlined for the ServiceNow team
Assist in gathering of business requirements as well as provide recommendations and implementation solutions based on those requirements
Work with process specialists in the design of new forms and workflow, as well as customization of existing forms and workflow to best fit their identified needs
Prepare documentation for developed workflow solutions, training, and user guides
Qualification
Required
Eight years or more experience working with administration and development of ServiceNow forms and workflows
Experience with configuring and administering ServiceNow Modules such as ITSM, Knowledge, CMDB, and HRSD
Strong troubleshooting skills
Strong project management and attention to detail skills
Ability to identify opportunities to design and implement process improvements
Understanding of ITIL framework, workflows, and integration
Understanding of Agile Development framework
Ability to work well with others across multiple teams to gather, anticipate, track, and incorporate new requirements while maintaining configuration management and version control
Familiarity with federal government security requirements, and ability to implement and assess effectiveness of security controls
Experience developing custom integrations to 3rd party software and platforms
Experience implementing service now application modules
Experience developing custom applications in the ServiceNow platform
Strong familiarity with the Software Development Lifecycle
Preferred
ServiceNow certifications
ITIL v4 framework and processes certification
Familiarity with Atlassian Jira for project management
Familiarity with Atlassian Confluence for documentation
Familiarity with Java and JavaScript programming
SQL language for use with Microsoft SQL or Oracle databases
Benefits
Up to 10 National Holidays + 2 Weeks PTO (10 Days) + 1 Week sick leave (5 Days)
$5/hr Health & Welfare Stipend
401(K) (Upon Eligibility)
Short-Term Disability, Long-Term Disability, Group Life Insurance, and Accidental Death & Dismemberment coverage. (Upon Eligibility)
Company
Tech Army, LLC
Tech Army, LLC is an 8(a) and DBE certified industry leader with over 30 years of success in providing IT consulting and end-to-end IT staff augmentation services.
H1B Sponsorship
Tech Army, LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2022 (2)
2021 (1)
Funding
Current Stage
Growth StageCompany data provided by crunchbase