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White Cap · 1 week ago

Credit and Collections Analyst

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

White Cap is committed to Building Trust on Every Job, providing a diverse work environment with various career opportunities. The Credit and Collections Analyst is responsible for managing daily credit and collections activities, mitigating credit risk, and supporting long-term financial stability.

Building MaintenanceConstructionManufacturingService Industry

Growth Opportunities

Responsibilities

Identifies and mitigates financial risks using analytics and reporting to detect trends and prevent delinquencies

Provides recommendations based on data-driven insights to improve cash flow and minimize bad debt exposure

Executes and manages mechanic’s lien filings and other legal measures to secure accounts receivable and ensure payment security

Assesses customer creditworthiness using credit reports and key performance indicators to extend credit judiciously

Applies credit policies that align with the Risk Framework to support business growth while minimizing credit exposure

Monitors and improves collections KPIs such as DSO, past due balances, and unapplied cash to maintain a healthy A/R portfolio

Maintains a high-quality accounts receivable portfolio by ensuring credit decisions are based on prudent risk review

Escalates customer issues and root-cause drivers of disputes to sales leaders to improve processes and service

Applies credit holds strategically to meet financial goals while preserving customer relationships

Other duties as assigned

Qualification

B2B Collections experienceCredit analysisAccounts receivable managementExcel proficiencyOracle knowledgeCustomer service experienceSpanish language skillsCommunication skillsProblem-solving skills