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FirstEnergy · 1 day ago

Systems Administrator A - IT Systems & Cloud

Akron, OH

Full-time

Onsite

Mid Level

3+ years exp

FirstEnergy is a forward-thinking electric utility dedicated to safety, reliability, and operational excellence. The role involves installing and maintaining Microsoft Server & Storage environments while ensuring compliance with industry standards and supporting critical systems through traditional system administration and automation.

Clean EnergyEnergyEnergy EfficiencyInformation Services

No H1B

Responsibilities

Design, implement, and maintain system infrastructure to ensure high availability, resilience and performance

Install, manage and tune mission-critical Microsoft Server systems and VMWare hosts that support operations 24x7x365 with minimal downtime

Automate and execute Microsoft Server standards that include Citrix servers, application servers, Active Directory servers, specialized support servers, Microsoft File and Print Servers

Leverage Infrastructure as Code (IaC) configuration management and automation technologies including Puppet, Ansible, Terraform, Chocolatey and Jenkins to automate infrastructure delivery

Automate repetitive tasks to streamline operations and reduce manual intervention

Develop and maintain scripting, code or interface APIs where necessary

Manage the testing, deployment and automation of patches and software upgrades for Microsoft servers and ESX Hosts

Solve complex problems and troubleshoot functionality for issue identification (including debugging); work in conjunction with other IT personnel and implement preventative measures

Develop technical designs and estimates to meet the business needs while supporting the company’s overall IT direction and standards

Create and maintain system documentation and procedures to ensure governance and standards

Provide consulting for new applications/systems requiring Microsoft servers and services

Maintain and administer operating systems, server security and Microsoft services

Install, upgrade, configure and maintain server systems hardware and software

Design and implement disaster recovery procedures

Investigate and resolve application problems and enterprise monitoring alarms

Strict adherence to company processes, change management and other procedures in accordance with regulatory requirements

Qualification

Microsoft Server AdministrationVMware AdministrationPowerShell ScriptingInfrastructure as CodeBackup TechnologiesNetwork SkillsEnterprise MonitoringCustomer ServiceCommunicationTeam CollaborationProblem Solving

Required

Bachelor's degree in Computer Science or related field with 3 - 5 years of related experience required. In lieu of a degree, 5 - 7 years of related experience required

Related experience includes, but is not limited to: a production Microsoft Server Administration role, VMWare Administrator role, patch management, PowerShell scripting, site reliability engineering, etc

Strong knowledge of Microsoft Windows Server deployment using deployment software tools, like Symantec Ghost, Ansible, Terraform, etc

Intel/AMD server hardware maintenance and troubleshooting

Microsoft Windows Server operating system (2016/2019/2022/2025) administration and patch management software

VMware – Deep understanding of the architecture and design of VMware server virtualization implementations focusing on virtual machine setup and administration

Knowledge of VMware infrastructure (ESX, vSphere, VMware Cloud Foundation, Aria/VCF Ops, etc.) is necessary

Proficient in PowerShell and other scripting technologies

PowerCLI, Puppet, Ansible, Terraform, Chef or other IaC/orchestration platform

Backup technologies such as Veeam

Strong network skills for server administration and performance troubleshooting

Strong understanding of enterprise monitoring platforms

Ability and willingness to travel to company sites, work flexible hours, and be available for call-in and after-hours support (7X24 operations)

Excellent oral and written communication skills, and strong interpersonal skills to work effectively with people at all levels and with varying backgrounds

Experience in providing responsive and effective customer service

Highly motivated to work independently and productively within a virtual environment (i.e. working with remote co-workers using virtual technologies)

Demonstrated ability to work effectively as part of a team

Demonstrated ability to effectively prioritize and plan work, work on multiple concurrent tasks, and meet deadlines

Proven ability to troubleshoot and solve non-routine problems with little or no guidance

Preferred

VMWare certification preferred

Knowledge of VMware infrastructure (ESX, vSphere, VMware Cloud Foundation, Aria/VCF Ops, etc.) is necessary with a VCP or above certification preferred

Benefits

Competitive pay plus incentive compensation

Company-sponsored pension plan

401(k) savings plan with matching employer contribution

A choice of medical, prescription drug, dental, vision, and life insurance programs

Skills development training with tuition reimbursement

Company

FirstEnergy

Glassdoor3.6

We are a forward-thinking electric utility centered on integrity, powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

Founded in 1997

Akron, Ohio, USA

10001+ employees