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New Earth Residential · 1 day ago

Community Manager - Salt Lake City

Salt Lake City, UT

Full-time

Onsite

Entry, Mid Level

$72K/yr - $77K/yr

2+ years exp

New Earth Residential is dedicated to the power of community, and they are seeking a Community Manager to oversee all aspects of property management. The role involves welcoming residents, managing community operations, and ensuring the property is well-maintained and profitable.

Property ManagementReal Estate

Growth Opportunities

Responsibilities

Welcome prospects and residents with exceptional customer service, using a friendly, consistent greeting

Energize and motivate the on-site team with a daily check-in

Conduct daily meetings with the Service Supervisor to stay aligned on priorities

Post and ensure all community income is accurately recorded

Maintain active social media presence with at least three weekly Instagram and Facebook posts

Keep all Internet Listing Services (ILS) updated to maximize visibility

Update Resman with notices, move-ins, leases, traffic, and availability to ensure accuracy

Walk and inspect make-ready units to guarantee readiness for new residents

Lease apartments and follow up with new move-ins to confirm resident satisfaction

Refresh market surveys regularly to stay competitive

Update mileage logs and approve payroll hours for all team members

Walk the grounds with landscapers to ensure exceptional curb appeal

Stay informed on market trends by regularly shopping competitors

Review and approve lease files for accuracy

Respond promptly to emergency situations and complete incident reports when necessary

Community Inspections and Quality Assurance Review

Conducts routine inspections throughout the apartment community to ensure high standards are maintained

Manages revenue collection and addresses delinquent accounts efficiently

Provides recommendations for scheduled rent adjustments to optimize community revenue

Oversees accounts receivable and accounts payable processes

Supports the budgeting process to help ensure financial goals are met

Qualification

Community management experienceLeasingMarketingBudgeting skillsExcelCustomer service skillsBilingual (preferred)Verbal communicationWritten communicationOrganizational skillsAdaptabilityTeam collaboration

Required

A minimum of two (2) years of experience as an on-site Community Manager in multi-family property management

Strong leasing and marketing background as well as superior customer service

Demonstrated proficiency in Outlook, Excel, Word, and internet

Skilled in assessing and meeting common area and amenity needs, with a keen eye for detail and dedication to community upkeep

Capable of setting priorities independently, managing time efficiently, and delivering on objectives and projects

Adaptable in responding to unexpected issues and managing shifting priorities in a dynamic environment

Excellent verbal and written communication, strong organizational abilities, and a collaborative approach with on-site staff, residents, supervisors, corporate associates, and vendors

Proficient in English communication, comprehension, speaking, and reading