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HCLTech · 22 hours ago

Telecom Solution Engineer

Mountain View, CA

Full-time

Onsite

Mid Level

HCLTech is a global technology company focused on delivering industry-leading capabilities in digital, engineering, cloud, and AI. The Telecom Solution Engineer role involves conducting tests to ensure device and service configurations adhere to GSMA guidelines, performing in-depth protocol testing, and supporting partners through QA processes.

Information and Communications Technology (ICT)IT ManagementOutsourcingSoftwareTelecommunications

No H1B

Responsibilities

Conduct tests to ensure device and service configurations adhere to GSMA TS.43 guidelines, particularly for secure service enablement

HTTP/HTTPS Protocol Testing: Perform in-depth testing of HTTP/HTTPS traffic, including header validation, status code verification, API endpoint testing, and performance analysis

SSL/TLS Certificate Validation: Test and verify SSL/TLS certificate implementations, including chain of trust, expiration, revocation status (OCSP/CRL), and cipher suite compatibility

JWT Security Analysis: Analyze and test JWT-based authentication and authorization mechanisms, including token generation, validation, signature verification, expiry, and common vulnerabilities (e.g., insecure algorithms, information disclosure)

Log Analysis & Troubleshooting: Collect, review, and analyze network traces (e.g., Wireshark), server logs, and application logs to diagnose issues and identify root causes

Generic partner support

Issue Handling: Track the bugs with priority for premium partners, triage them, minimize duplicates and secure all the information necessary for Eng to address them. Communicate across functions and teams to facilitate the debugging process and meet the service level objectives. Host regular meetings with partner QA teams to share the status update as needed

Pre-launch QA by partners: Enable partners to run QA testing pre-launch with instructions from internal stakeholders such as Product and Eng. Provide live or online support during the test. Verify issues locally on test devices to align with the partner QA team on the findings

Qualification

HTTP/HTTPS Protocol TestingSSL/TLS Certificate ValidationJWT Security AnalysisLog Analysis & TroubleshootingIssue Handling

Required

Conduct tests to ensure device and service configurations adhere to GSMA TS.43 guidelines, particularly for secure service enablement

HTTP/HTTPS Protocol Testing: Perform in-depth testing of HTTP/HTTPS traffic, including header validation, status code verification, API endpoint testing, and performance analysis

SSL/TLS Certificate Validation: Test and verify SSL/TLS certificate implementations, including chain of trust, expiration, revocation status (OCSP/CRL), and cipher suite compatibility

Log Analysis & Troubleshooting: Collect, review, and analyze network traces (e.g., Wireshark), server logs, and application logs to diagnose issues and identify root causes

Generic partner support

Candidates interested in applying for this Contract opportunity must have a valid work authorization to work in the United States