Figure · 15 hours ago
Associate, Partner Success - Small Business
New York, NY
Full-time
Hybrid
Entry, Mid Level
$65K/yr - $88K/yr
2+ years expFigure is transforming capital markets through blockchain and seeking a Partner Success Associate to enhance relationships with Independent Sales Organizations and financing brokers. The role focuses on managing the application pipeline and ensuring a seamless experience for small business owners.
BlockchainFinanceFinancial ServicesFinTech
No H1B
Responsibilities
Master Figure’s products and our value propositions to SMB partners
Build strong relationships with key partners while serving as primary day-to-day point of contact
Manage the application pipeline throughout the day – identifying the highest-potential leads, coordinating with partners, and funding deals
Address daily inquiries, via email and phone, from ISO/broker/lender partners
Educate partners on Figure’s partner technology stack and digital borrower application process
Provide high-value program and product feedback across the Figure organization to consistently improve our SMB go-to-market
Ensure compliance with regulatory requirements and company policies across all ISO/funder activities
Support the pipeline development and partner onboarding processes
Establish and track key internal and external performance indicators (e.g. conversion/approval rates, best practices, etc.)
Optimize partner performance – including creative testing, payout optimization, and performance analysis
Contribute to partnership strategy development and market expansion initiatives
Qualification
Required
2-4 years of experience owning a revenue target in client- and/or partner-facing roles within the financial services space
Understanding of small business finance and broker/ISO dynamics
Excellent relationship management and communication skills
Experience with CRM & analytics platforms (i.e., Salesforce, Tableau)
Experience with lender/funder platforms and processes (e.g. lead submission tools)
Preferred
Exposure to the mortgage or secured lending space is a plus
Startup or scale-up experience with comfort in fast-paced, ambiguous environments is a plus
Benefits
Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
Company HSA, FSA, Dependent Care, 401k, and commuter benefits
Employer-funded life and disability insurance coverage
11 Observed Holidays & PTO plan
Up to 12 weeks paid family leave
Continuing education reimbursement
Company
Figure
Figure is a financial services company leveraging blockchain technology.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.57BKey Investors
Ondo FinanceVictory Park CapitalJP Morgan
2025-11-24Post Ipo Equity· $25M
2025-09-11IPO
2025-05-21Debt Financing
Leadership Team
Michael Tannenbaum
Chief Executive Officer
Ronald Chillemi
Chief Legal Officer
Recent News
GlobeNewswire
2026-01-16
2026-01-15
dcm.com
2025-12-31
Company data provided by crunchbase