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Planned Parenthood Federation of America · 1 day ago

Director, Health Access and Care Delivery

New York, NY

Full-time

Hybrid

Director/Executive

$125K/yr - $131K/yr

10+ years exp

Planned Parenthood Federation of America is the nation's leading provider and advocate of high-quality, affordable sexual and reproductive health care. The Director of Health Access and Care Delivery will develop and oversee programs aimed at strengthening health access and care delivery, focusing on equity and patient experience while collaborating with various departments within the organization.

AssociationHealth CareNon Profit

Responsibilities

Develop and oversee programs designed to strengthen sexual and reproductive health access and care delivery, centering equity, patient experience, and employee engagement

Work closely with staff of the Care & Access Division and collaborate with key staff across all PPFA departments and divisions to integrate best practices and programming along with other national office initiatives to achieve these objectives

Oversee the development of tools, learnings, and resources for best practices in the areas listed above

Lead development of tactics and resources to support Planned Parenthood member organizations’ health care access and care delivery

Develop and implement a work plan that sets clear strategies and recommendations related to maximizing access and care delivery

Manage external resources and partnerships to connect staff of Planned Parenthood member organizations across the federation with learning and development opportunities to cultivate internal expertise in access and care delivery improvement

Develop and disseminate best practices related to health care access and delivery to PPFA affiliates and external partners

Administer program to facilitate collection and sharing of affiliate best practices

Evaluate new best practices developed by affiliates and promote scaling across the federation

Perform other duties as assigned

Qualification

Health Care AccessProgram ManagementClinical LicensurePublic SpeakingGoogle ProductsEmotional IntelligenceCollaborationProblem SolvingAdaptability

Required

A minimum of 10 to 12 years of experience; preferably related to non-profit management, health care consulting, health care operations, or related clinical management services

A minimum of 3 years of experience working at a Planned Parenthood membership organization is desirable

Bachelor's Degree or equivalent experience with additional related college courses or professional training in business administration, public administration, public health, or related field

Advanced knowledge of medical practice management, including optimizing workflows, patient scheduling, staffing requirements, clinical quality indicators, and patient and staff experience

Excellent ability to conceive, draft, proofread, and edit written materials quickly, including demonstrated ability to understand and communicate about complex, technical, or sensitive subjects in a clear, concise, and engaging manner

Strong public speaking and group facilitation skills paired with the ability to engage and interact with diverse groups of stakeholders

Intermediate skill using technology and software to develop program content and connect end-users with valuable information (word processing and presentation software, video conferencing, etc.)

Seasoned collaborator—able to work effectively across multiple divisions, functions, and geography, with a knack for engaging colleagues, soliciting feedback and input, at all levels in projects and processes while continuing to own and drive them

Understands and can articulate the complexity and impacts of the changing political landscape in the provision of sexual and reproductive health care

Commitment and track record of advancing racial equity in both operations and communications

Ability to pivot and adapt based on changes in business priority, client needs, and the environment

Position requires adept client relationship management focused on building trust and rapport through collaborative development of high-quality deliverables

High proficiency in Google products

Intrinsic Motivation - ability to work independently and produce high-quality deliverables according to deadlines

Commitment to Planned Parenthood's mission of promoting Sexual and Reproductive Health

Flexibility and ability to adapt to quickly changing priorities and ambiguous situations

Commitment to PPFA's mission and diversity, equity, and inclusion, particularly surrounding race equity

Problem Solving: Highly Independent. Ability to handle complex cross-organizational problems by leading a process of collaboration with appropriate stakeholders to find a resolution

Preferred

Clinical licensure (RN, NP, PA, or CNM) and/or Master's Degree in Healthcare Administration, Public Health, Business Management, or related field is a plus