AAA Auto Club Enterprises ยท 21 hours ago
Claims Field Senior Property Adjuster
AAA Auto Club Enterprises is the largest federation of AAA clubs in the nation, employing 14,000 individuals across 21 states. They are seeking a Claims Field Senior Property Adjuster to support the Property Claims Operation by handling claims of property damage, conducting investigations, evaluating damages, and negotiating claims resolutions.
Insurance
Responsibilities
Communicate and interact with a variety of individuals. Explain benefits, coverages, and claims process either verbally or in writing in compliance with regulatory and statutory requirements. Recognize and appropriately address common coverage issues
Identify and obtain statements from insureds, claimants and witnesses. Conduct phone and/or field investigations to determine causation and damages. Provide independent analysis and differentiation between allegations and facts
Evaluate and determine claim values upon receipt and assessment of property data
Negotiate within settlement authority with insureds to resolve their first-party claims
Handle administrative functions, update database production reports, and document and update claim files via company systems, i.e. CACS, HUON, HOC, etc
Verify and interpret/resolve coverage by gathering necessary information to ensure policy applicability. Coordinate with internal and external departments as required
May attend and participate in legal proceedings
Respond quickly to customer needs and problems
Qualification
Required
4-6 years Prior claims handling experience
Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State
Working knowledge of claims administration best practices and procedures
Moderate organization and planning recognition skills required
Moderate oral and written communication skills required
Moderate interpersonal skills required
Preferred
Bachelors Equivalent combination of education and experience
4-6 years Property claims administration experience
Moderate understanding of building and vehicle repair practices
General knowledge of fault assessment, negligence and subrogation principles desired
Working knowledge of Microsoft Office suite, general computer software and claims software
An insurance/claims adjuster license may be required for claims administration in specific states
Benefits
Health coverage for medical, dental, vision
401(K) saving plan with company match AND Pension
Tuition assistance
PTO for community volunteer programs
Wellness program
Employee discounts
Company
AAA Auto Club Enterprises
AAA is a federation of fully taxpaying, not-for-profit motor clubs in the U.S.