Caesars Entertainment · 2 days ago
Sportsbook Ticket Writer - Full Time (Planet Hollywood LV)
Las Vegas, NV
Full-time
Onsite
Entry Level
1+ years expCaesars Entertainment is a leading gaming company with a strong presence in sports betting. They are seeking a Sportsbook Ticket Writer to provide exceptional customer service, assist customers with their sports betting inquiries, and ensure compliance with company and gaming regulations.
Food and Beverage
Responsibilities
Provide a top tier level of customer service that encourages customers to come back repeatedly
Don't get a penalty - ensure you adhere to all the rules and regulations set forth by the company and gaming control board
Become familiar with our betting options and be able to strike up conversations with customers regarding those options
Work to resolve customer disputes/complaints and escalate to direct supervisor when needed
Be a positive team member and work collaboratively with other team members and your leadership team
Ensure that all necessary paperwork/documentation is filled out accordingly to company policy and gaming control board standards
Other duties as assigned
Qualification
Required
Flexible availability
Must have basic computer knowledge (Email, MS Excel, internet, etc.)
Must have a minimum of 1 years of cash handling experience in a work setting
21+ years of age or older
Be able to pass a background check
Able to obtain a gaming license from the Gaming Control Board and other jurisdictions if deemed necessary
High level of customer service
Present yourself in a professional manner
Strong communication skills, both written and verbal
Ability to do simple math
Understanding and a responsibility to adhere to all compliance requirements set for by the company and Gaming Control Board
Must be able to stand for extended periods of time
Must be able to lift, pull or push 25 lbs
Must be able write for extended periods of time
Must be able to twist, bend or reach with no significant boundaries
Preferred
H.S. Diploma, GED, or equivalent preferred
Ability to work a flexible schedule: nights, weekends, and some holidays is preferred
Benefits
Medical
Dental
Vision
Company
Caesars Entertainment
Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Martin Logan
Chief Product and Technology Officer (CPO CTO)
Kenneth Fuchs
COO and Head of Sports
Recent News
ReviewJournal
2025-10-06
2025-10-03
2025-10-03
Company data provided by crunchbase