Restaurant Associates · 1 day ago
Catering Operations Manager
Washington, DC
Full-time
Onsite
Mid, Senior Level
$70K/yr - $80K/yr
3+ years expRestaurant Associates is a company focused on catering services, and they are seeking a Catering Operations Manager to ensure the successful execution and coordination of events. The role requires excellent communication and organizational skills while managing client expectations and overseeing event logistics.
EducationFood and BeverageTravel
Hiring Manager
Michael J. Abbey, PHR
Responsibilities
Consults clients as to scope, expectations, setting, menu, collateral entertainment to have a successful and appropriate event within the client’s budget
Plans menus in consultation with the clients and chefs
Negotiates individual vendor contracts
Delegates to, and ensure that, the Event Manager coordinates and executes the event within the parameters established by the Catering Event Manager
Recruits, interviews, selects, and trains permanent and casual staff
Organizes, leads and motivates the catering team
Plans staff and event schedules
Maintains and develops accurate financial and administrative records
Serves as liaison and coordinator between Sales Catering Managers, Supervising Chefs, Staffing, Captains, Suppliers, Vendors, Rental Companies and Clients as needed to plan events
Assesses contract requirements and ensure satisfaction with the services delivered
Performs final review and assessment of catering events to determine if they meet performance and quality standards
Resolves customer concerns and ensures timely customer payment
Qualification
Required
Excellent attention to detail and communication skills
Ability to multi-task on a variety of projects simultaneously
Accurate distribution of pertinent information both internally to all departments as well as to clients and related vendors
Excellent client skills in presentation and marketing ability
Preferred
Operationally savvy industry professional with demonstrated leadership in managing people, events and the overall guest experience
Strong organization, time management and team motivation skills are essential for success in this role
Ability to work independently with little direct supervision
Ability to communicate effectively (verbal and written) with clients, senior management, and WPC support staff
Ability to respond effectively to continuously changing demands
Demonstrated experience in budgeting, P&L, labor and sales forecasting and reporting
Effective use of discretion to problem solve in a fast-paced environment
Excellent negotiating skills
Ability to establish credibility with senior culinary professionals
Human Resource experience including hiring, training, mentoring and development
3-5 years' experience in a hospitality management environment (preferably in an off-premise catering environment)
The ability to manage in an environment with focus on client service, entrepreneurship and building and growing a strong business
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Company
Restaurant Associates
Restaurant Associates is a premium food providing service to museums art performing centre educational institutions
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Ed Brown
Chief Executive Officer
Recent News
EIN Presswire
2025-08-20
Crain's New York Business
2025-08-19
Company data provided by crunchbase