Vibes · 1 day ago
Director of Product Management
Chicago, IL (Hybrid)
Full-time
Hybrid
Director/Executive
$150K/yr - $180K/yr
8+ years expVibes is a mobile-first platform that fosters long-term engagement between consumers and brands through mobile messaging and wallet marketing. The Director of Product Management will lead the strategy and execution for the Connect platform, ensuring it meets high standards for scalability and customer value while collaborating closely with various teams to deliver impactful products.
Digital MarketingMarketing AutomationMessagingMobileMobile AdvertisingPersonalizationSaaSSMSSoftware
Responsibilities
Define and own the long-term product strategy and roadmap for the Connect platform, aligned with business objectives and market needs
Balance customer requirements, carrier constraints, technical feasibility, and revenue impact in prioritization decisions
Establish clear success metrics for platform performance, reliability, and adoption
Partner with Compliance and Messaging Ops to translate carrier policies, technical specifications, and certification requirements into actionable product requirements
Ensure the platform supports efficient onboarding, audit readiness, and ongoing compliance enforcement
Monitor changes in carrier policies and market conditions, proactively incorporating them into product planning
Lead product development for platform services including APIs, provisioning, policy management, analytics, and reporting
Ensure a consistent, high-quality experience for internal teams, external developers, and integration partners
Advocate for strong developer experience while maintaining platform security, integrity, and carrier trust
Build, lead, coach, and develop a team of Product Managers across Connect and infrastructure-adjacent domains
Partner with Engineering to deliver reliable, scalable releases on predictable timelines
Apply data-driven decision-making throughout discovery, delivery, and post-launch evaluation
Serve as the primary product representative in cross-functional planning and executive discussions
Communicate product priorities, tradeoffs, and timelines clearly to stakeholders at all levels
Build alignment across Product, Engineering, Sales, Customer Success, Messaging Ops, and external partners
Qualification
Required
8–12+ years of experience in Product Management, including leadership roles overseeing complex platform or infrastructure products
Demonstrated experience in regulated or partner-driven ecosystems such as aggregators, CPaaS, telecommunications, payments, or similar domains
Proven ability to deliver products that operate at scale and under external operational constraints
Strong understanding of API-first platforms, distributed systems, and platform economics
Experience managing products where reliability, compliance, and operational discipline are critical
Ability to synthesize technical, regulatory, and commercial considerations into clear product direction
Effective people leader with experience building and mentoring high-performing product teams
Strong executive communication skills, with the ability to clearly articulate strategy, risks, and tradeoffs
Demonstrated ability to influence across functions and drive alignment in complex organizations
Preferred
Experience with A2P messaging, RCS, SMS, MMS, or global carrier ecosystems
Experience supporting self-serve or product-led growth platform models
Prior collaboration with Developer Relations or partner enablement teams
Benefits
Medical, dental and vision coverage
Short- and long-term disability
Life insurance
11 paid holidays
Flexible vacation
Summer Fridays
Winter Holiday break
Commuter benefits
A 401(k) plan and match
Paid parental leave program
Company
Vibes
Vibes is a mobile marketing software platform.
51-200 employees
H1B Sponsorship
Vibes has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (3)
2021 (4)
2020 (5)
Funding
Current Stage
Growth StageTotal Funding
$60MKey Investors
SyniverseFidelity Ventures
2016-06-01Series B· $45M
2008-09-04Series A· $15M
Leadership Team
Jack Philbin
Co-Founder, President & CEO
Alex Campbell
Co-Founder
Recent News
2025-07-04
Company data provided by crunchbase